About Showpo
Showpo is a global online fashion retailer known for offering the latest trends in women's clothing, from everyday essentials to formal and bridal wear. Based in Australia, the brand has become a go-to destination for affordable, stylish, and on-trend pieces.
Showpo is dedicated to making the return process easy while ensuring compliance with consumer law for any faulty or wrongly described items.
How to Redeem Showpo Discount Codes
- Select your favorite fashion items and add them to your shopping cart.
- Navigate to your cart and proceed to the checkout page.
- On the right-hand side of the page, locate the box labeled “Discount code or gift card.”
- Enter your code and click “Apply.” The discount will immediately be applied to your order total.
Showpo Return Policy
Orders below this threshold typically incur a charge of $9.99.
Request must be made within 21 days of delivery. Store credit is issued to your Showpo account and is valid for 12 months.
Request must be made within a shorter 7 days of delivery for a refund to the original payment method.
Once processed, refunds may take up to 7 business days to reflect in your account. The refund must be processed to the original cardholder and card.
If an item is faulty or wrongly described, Showpo will meet its legal obligations, offering a refund, replacement, or store credit, and covering return shipping costs. Faulty returns must be submitted through the Returns Portal with clear images.
All returned items must be in a saleable condition, meaning they are unworn, unused, with original packaging, tags, and unbroken seals. Excluded goods (like earrings or opened cosmetics) are detailed on their returns policy page.
Showpo US Shipping Policy
| Shipping Method | Cost (USD) | Free Shipping Threshold | Estimated Delivery Time |
|---|---|---|---|
| Standard Shipping | $9.99 | Orders over $100 | 5–10 business days |
| Express Shipping | Varies (Approx. $14.95+) | N/A | Calculated at checkout (Faster than Standard) |
Key Notes for US Customers
- Customs & Duties: Showpo aims to ensure that US customers will not be charged additional duties or taxes upon delivery if the correct US store is used at checkout.
- Fulfillment: Orders are often shipped from a US warehouse (such as one in Los Angeles) to expedite delivery to the North American market.
- Tracking: All orders include tracking information sent via email once the parcel is dispatched.
More Showpo Saving Tips
- New Customer Welcome: Join the mailing list for a discount code that provides $15 off your first purchase, along with exclusive sales and trend alerts.
- Student Discount: Students can get 10% off their orders by verifying their status through third-party services like UNiDAYS or Student Beans. Exclusions and minimum spend requirements (often $100) may apply.
- Refer a Friend Program: Share the love and the savings! Give your friends $20 off their first purchase of $100 or more, and you will receive $20 off for each successful referral.
- Buy Now, Pay Later (BNPL): Showpo supports popular flexible payment options, including Afterpay and Zip, allowing you to receive your items now and split the purchase into interest-free installments.
- FREE standard shipping on all orders over $100.
Contact Showpo
For quick assistance, Showpo encourages customers to use their Live Chat feature on the website.
- Email: info@showpo.com
- Phone (Australian Office): (02) 8279 8111
- Customer Support: Available via Live Chat on the website.
FAQs
1. Can I modify or cancel my order?
No. Once your order is placed, Showpo cannot make any changes to items, sizes, shipping options, delivery addresses, or payment methods. Cancellation is only possible if the order has not yet been shipped.
2. Can I exchange my items?
No. Showpo does not offer direct exchanges for a change of mind (e.g., swapping a size or color). If you need a different item, you must:
- Initiate a return for the unwanted item through the Returns Portal (choosing store credit or a refund).
- Place a new order for the desired item.
