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Join 888+ users reviewing Zoro. Read verified ratings and real customer experiences on zoro.com before you order.

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4.0 / 5

Average user rating

888

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for zoro.com.

Score

4.0

out of 5

Great

888 Reviews

5

51%

4

3%

3

2%

2

3%

1

41%

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zoro.com Reviews

Read real experiences from customers of zoro.com.

Brands may not incentivize or pay to hide reviews.

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D

Dave Busi

April 2, 2026

I ordered carter keys and received bolt…

I ordered carter keys and received bolt nuts. Not what I ordered.

T

Timothy Winters

April 1, 2026

Quality product at a great price

Quality product at a great price. Rocket-fast shipping. A+!!!

B

barcorgagesaol.com

April 1, 2026

What you see is what you get

Items exactly as ordered and received as promised on time.

F

Fran

April 1, 2026

Excellent service

What was great was the lady that got my order reordered after Fedex lost the original. And I had it the next day

A

Andy

April 1, 2026

Deliver on time

Deliver on time

G

Greg TR

April 1, 2026

Got read this one

This is not to knock Zoro down one bit. You get free shipping for $50 or more orders. I was looking for a few bags of top soil. They had them here for $4 something per bag. So I ordered 12 bags to get to the $50 mark for free shipping. Well unknown to me, these bags of soil was in New York. I live outside of Seattle. They shipped these 12 40lb bags on a pallet shipping weight 521 lb from New York to my home outside of Seattle. Now I only spent $50 something total. How much did this company spend on shipping? Common sense would think a few hundred. I have no idea but to ship 521 lbs over 2000 miles had to cost them a nice chunk for a $50 order. Kudos to them but I figured at the time it would been some local outfit for the soil. Not coming from New York. I kinda feel bad but I didn't know. They definitely went in the hole on this one I would suspect.

D

David Reinhart

March 30, 2026

Got exactly what I wanted in one day!

Got exactly what I wanted in one day!

J

Jon

March 30, 2026

Great Experience buying APC Battery Backups

Ordered two new APC SMT1500C UPS for a project and they were delivered in two days, in original APC boxes with quality assurance tests still attached! Order and tracking information was provided expeditiously and pricing was amazing. Can recommend and will use again.

A

Amber Williams

March 28, 2026

New Go-To Source

I've placed 3 orders so far and plan to make Zoro a go-to source for supplies for the retail store and property management companies I work for. Great prices and super fast shipping!

D

Dan B.

March 26, 2026

I ordered a jacket from Zoro.com…

I ordered a jacket from Zoro.com 5-6months ago and still no jacket, I have sent couple emails and still no response and no jacket..so if you dont want to lose your money buy from a reputable company not this fake companies that only take money from people!

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