zipjob.com Reviews
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2.7 / 5
Average user rating
1180
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for zipjob.com.
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zipjob.com Reviews
Read real experiences from customers of zipjob.com.
Brands may not incentivize or pay to hide reviews.
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Jagdish Joshi
December 15, 2025
The resume quality is ordinary
The resume quality is ordinary. They don't seem to have good resume maker team. Grammar errors, multiple edits, font selection errors.My resume never looked perfect though it was most expensive compared to other resume makers.For every small thing there is a charge but the output is garbage
S K
October 29, 2025
Ask to work with Theo. He was great! A+ service.
Theo did a great job. It is the best version of my resume that I have seen to date. It looks really nice and captures my work history. Thanks Theo.
H G
September 10, 2025
Arrogant service that refuses accountability
Absolutely awful experience with Zipjob. I'm now dealing with my SECOND failed writer and their customer service is appalling.After the first writer delivered poor quality work, I provided specific feedback. Instead of acknowledging the issues, they sent me a patronizing lecture about resume formatting, essentially telling me I don't understand their 'strategic approach' and that their work is actually perfect.The response was incredibly condescending - explaining basic resume concepts as if I'm clueless, rather than addressing legitimate quality concerns. Zero accountability.Now on my second writer with the same quality issues. This time they claimed their editorial team says it 'meets their standards' and offered a third writer 'as an exception' - again acting like they're being generous rather than fixing repeated failures.Two writers, two failures, and arrogant responses that blame the customer each time. They'd rather lecture you about why you're wrong than actually deliver quality work.Save yourself the frustration. Find a company that takes feedback seriously instead of one that thinks condescending explanations substitute for competent work.
AJ
May 30, 2025
SCAM. Same company as TopResume
I signed up ZipJob based on good reviews but when the payment processing finalized it said TopTesume, which has terrible reviews - they are the same company and they do not mention it until after you pay. I asked for my money back immediately and they said no. They tried three different times right in my resume each time telling me a senior level writer was going to be honest, and each time they sent back resumes that made no sense whatsoever even though I had a pretty solid resume as an example for them to base it off of. They do not use native English speaking writers, they are based overseas, you can tell that by the timetable when they are sending you emails and updates. They made up bullet points and job titles. They are a scam. I have been fighting with my credit card company to get my money back because it is a complete and utter waste of your money and time. UPDATE - I emailed you my contact info through Trustpilot and told you beforehand I was writing this review. Every statement in my review can be backed up by emails and screenshots. ORDER # 1393916-1344043
Ernestine Martin
April 28, 2025
I am trying to get started on my…
I am trying to get started on my résumé. I sent you the résumé but the résumé that I sent you does not have my most recent job on it so I need you to call me so I can give you my recent recent job. It’s got about six years with them. My phone number is 720-256-0440. My name is Ernestine Martin and I might’ve paid twice?
D Kaplan
April 10, 2025
Do not use!
The initial draft of the resume I received was terrible. This service was recommended for Executive Level jobs. You could get a better result with AI. Additionally, they do not give you enough time to review and make edits. I was travelling for business and did not meet their deadline. This was a complete waste of money.
Arun B
March 4, 2025
WORST service ever. Don't buy.
My WORST interaction with any kind of service ever. Here is my story. I purchased the resume and LinkedIn profile service in December. I submit the questionnaire, upload my current resume. After 2-3 days I receive the first draft, which was really my current resume in a different template with some basic tweaks (use of fancy synonyms and buzz words). It was very light on my current experience. I shared this feedback and got a 1st revision which added 2 sentences on my current experience (over draft 1). There was no other question asked. I realized this would require a lot more work at my end. I am a working professional with a full time job, with a family and trying to upgrade my resume. It took me more than 7 days to get back to them with my notes. By then they closed my order and I was left with a useless 1st revision and an even more useless 1st draft of LinkedIn profile. Their solution for me was to pay for additional support. I cannot speak for those actively engaging with the resume writer as their top priority. I could not. So if you are in a similar spot as I was, I would strongly caution you. Don't get ripped off by them. As I said, my WORST service experience ever!
customer
February 25, 2025
Highly recommend for executive resume…
Highly recommend for executive resume refresh. Process was easy and results delivered ahead of schedule and exceeded expectations.
Kathy Dobbs
February 22, 2025
Ask to work with Shane. He was outstanding!
The entire experience went quickly and smoothly. I was contacted within a short time after submitting my request. Shane was the writer assigned to me. He kept in close contact, was professional, personable, and very knowledgeable. The process was painless. I was impressed with ZipJob, but more importantly, I was very pleased with my resume's final outcome, which is attributed to Shane's great customer service skills!
Madhusudana Rao Rachakulla
February 18, 2025
"ZipJob provided exceptional…
"ZipJob provided exceptional professional resume writing services. I am highly impressed with the polished and well-structured resume they delivered. The format is clean, professional, and effectively highlights my skills and experience. Mason was responsive, knowledgeable, and ensured my resume was optimized for ATS and recruiters. I appreciate his expertise and attention to detail—it truly made a difference in presenting my qualifications. I would highly recommend ZipJob service to anyone looking to elevate their resume!"
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