wubenlight.com Reviews
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Join 306+ users reviewing Wubenlight. Read verified ratings and real customer experiences on wubenlight.com before you order.
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2.5 / 5
Average user rating
306
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for wubenlight.com.
Brands may not incentivize or pay to hide reviews.
wubenlight.com Reviews
Read real experiences from customers of wubenlight.com.
Brands may not incentivize or pay to hide reviews.
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Pete
March 16, 2026
Dont order nothing from these guys
Dont order nothing from these guys! Ordered wuben g5 2months ago and still waiting. No answers from customer service!
Mark
March 14, 2026
Do not buy
Bought G5 from Amazon had the light 6 weeks and it’s no longer working, can’t return it to Amazon and Wuben website states 15 day warranty (which tells you everything!) do not buy they are junk.
Dmitry Bakhvalov
March 9, 2026
Ordered in January — still nothing delivered
Order date: JanuaryToday: 9 MarchDelivery: Not receivedI ordered a flashlight from Wuben in January and after more than two months I still have not received anything.Customer support only sends standard template replies saying the order was shipped and asking me to “wait”, but provides no real help or solution.Very disappointing experience. I would strongly recommend buying from a retailer with proper buyer protection instead of ordering directly from this website.
Scott
February 23, 2026
Constant Spam Messages
Bought one of their lights. Now I'm bombarded with promotional messages every day. I've requested them to stop but they have ignored this. DO NOT BUY ANYTHING FROM THIS COMPANY.
Hugh Devlin
February 21, 2026
Did not receive my order
Did not receive my order. customer service unresponsive. I believe this is actually a criminal enterprise fraudulently marketing items which they have no intention of supplying. Do not buy anything from them!!
Scott Sarver
January 23, 2026
Bad experience
When I received my light it did not come with the carrying pouch you advertise. When I went to charge it the charging cord got hot and melted in to two pieces. It does not have the colored light you advertise and it cannot flash as you advertise. There was no logo on my light like your add shows. This does not seem to be a quality product and I am still waiting to hear back on what you plan to do.
Blueknight
January 23, 2026
SCAM COMPANY
I ordered my light back in November 2025 and NEVER AS OF THE MESSAGE NEVER RECEIVED THE LIGHT. Don't waist your time or lose your money. This company are worthless nothing but a scam, AI BS!
Satisfied Customer
January 14, 2026
Very good service
Very good service. After DHL lost my package... Wuben investigated the case and sent me a spare one with an additional gift inside. Very kind communication. The process was kind of long, but this is totally on DHL / Deutsche Post. Thanks Wuben
R. Smit
January 11, 2026
warranty service is abismal
The product failed after about a month, and getting it replaced under warranty has been a total nightmare, after multiple back and forth emails over the span of 3 weeks they finally send me a replacement, which was a different product to the one I had purchased.We're now 2 months later and I still have not received a proper replacement
Nick D
January 8, 2026
Delivery directly from china without…
Delivery directly from china without overseas warning in shop. L3 lamp advertised with USB C but only their own cable fits properly. Port is too deep for Lenovo, Sony, Anker... cables. Customer support refused to help because the cable that ships with the lamp fits. Have to give it to them. The rest of the lamp is very nice.
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