westkiss.com Reviews
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Join 1,053+ users reviewing West kiss Hair. Read verified ratings and real customer experiences on westkiss.com before you order.
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4.3 / 5
Average user rating
1053
Total reviews
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westkiss.com Reviews
Read real experiences from customers of westkiss.com.
Brands may not incentivize or pay to hide reviews.
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Jean Beckham
April 9, 2026
Surprisingly Quick Delivery
Hello,Honestly, I had a great experience ordering from WK Hair Company...this might be the best and easiest purchase from all the other hair websites. I chose the hair that I liked, made my purchase, got a confirmation email...and my hair arrived within 24 hrs!! This hair looks really beautiful! It's full, soft & shiny... I tested the hair with a little water spritz which seems pretty easy to manage. :)
TARA BRYAN
March 28, 2026
I can't even explain how appreciative I…
I can't even explain how appreciative I am of the customer service rep at West kiss. My birthday is in 2 days and helped me get my wig today omg. Like you don't understand how greatful I am. I contacted West kiss 3 days ago and let them know I need my hair best birthday is this weekend and they helped me find a wig in the USA store instead of waiting for the hair in China to arrive. They weren't mean or rude towards me which is so refreshing to see because baby I've met some rude CSR. That's y I always shop this store because they genuinely care about their customers and will go above and beyond for them. I can't wait to take cute pics in my new wig. Thank you again West kiss for coming through for me. I received my hair today yall toooooday like if that's not what great customer service means then Idk. You've made my birthday special 💕 thank you.
customer
March 18, 2026
DONOT order from them run like hell lol
Very bad shipping services it been 13 days I still haven’t received my wig & the mess up part about it is they have no ideal where the package is DONOT waste ya time ordering from this merchant there are other merchants out there with good delivery services I though I give them a chance I though wrong now I’m out of 280.00$ with no wig & they are not tryer cancel the order or even respond to the open dispute I have against them very disappointed
April C
February 10, 2026
I highly recommend West Kiss for your…
I highly recommend West Kiss for your hair care needs. The product comes as pictured. Someone from the team always confirms your order, shipping details, etc. communication is excellent and I have been very pleased with all of my purchases.
Pebbles
February 2, 2026
I am always satisfied with the products…
I am always satisfied with the products I purchase, my wigs are beautiful and easy to comb thru hair is grade A quality and my 5x5 closure is bomb
Lataska Thomas
January 28, 2026
Fast shipping
Fast shipping, great quality, fast response all in all great service and I appreciate it. Thank you!
Mol
December 24, 2025
DON’T WASTE YOUR MONEY
Wig quality isn’t great. The smell is horrible, I’ve washed the wig at least 4 times and it still doesn’t smell great, STINKS, never had a wig smell this bad. Almost like it’s been excessively overprocessed. Curls don’t last at all in this wig (it’s a body wave wig). I’m so glad I only bought one wig from Westkiss. Don’t believe all the good reviews on TikTok and online. Emailed about being unhappy with the smell, and all they said was to wash thoroughly (I’ve washed it at least 4 times and it still stinks)! Only good thing was that at wig was a good length. Very disappointing as the wig was pricey, I’ve had shein wigs for half the price that were so much better.
Potato Salad
November 29, 2025
Love the hair quality
Love the hair quality, and the company provides great guidance on customization. Had some delivery confusion when I requested a change to FedEx pickup. I took a few back and forth emails to get the right tracking information, but they did resolve it. The hair itself is exactly what I wanted, and their customer service team worked with me to sort out the shipping issue. Would order again!
Jessica Campbell
November 25, 2025
Absolutely
Absolutely, amazing customer service great . Luxury hair quality great.
Brandis Lee
November 7, 2025
My Go-To Wig Company for Years!
I’ve been ordering from WestKiss for years, and they never disappoint! Their customer service is exceptional, and they always go above and beyond to make sure I’m completely satisfied with my wigs. I always receive compliments on my hair, and I recommend WestKiss to everyone looking for high-quality, beautiful wigs!
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