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1.4 / 5

Average user rating

2715

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for walmart.ca.

Score

1.4

out of 5

Bad

2.7K Reviews

5

4%

4

1%

3

1%

2

4%

1

90%

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walmart.ca Reviews

Read real experiences from customers of walmart.ca.

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M

Mitchell

April 2, 2026

Before Covid Walmart Ottawa train…

Before Covid Walmart Ottawa train yards.Was my go too store.Then things changed, drastically especially the past two years.Customer service went,way way down cleanliness went out the door.Many employees don't smile,or ask if we need any help.Then they did a, totally new store very nice.But the customer service,has not improved as far as I'm concerned.In the past couple,of months I have approached several employees.On the floor jus, walking around doing things 3/4 of them male,and female could not speak.Any English or French, especially this city the capital of Canada.Should be able to, speak at least one of.The official languages, before being Employed.Especially like Walmart Canada,but this is not happening.I am very disappointed,in Walmart Canada they.Are not giving customers, the language they speak.

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Pat C

March 28, 2026

New phone plan

Hi, my name is Pat, l went to to the Walmart in stoufville Ontario and let me tell you the manager at the electronics store was such a great help to me. I needed to get a new phone plan. It was a great experience .His name is Suthan.

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Sambo

March 23, 2026

Walmart used to deliver to me but not any more

Walmart used to deliver to me but not any more. I would rather buy from Walmart than Amazon but after a postal code change and Walmart not updating their database I got screwed around. Now they just state they won't deliver. I'm not that far (less than 20 km) but their screwing around after the PC change and lack of support trying to fix the problem left such a bitter feeling and now they flat out state they won't deliver. The fact that they were before makes me avoid shopping there even if I am in the area.

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Sasha Walker

March 22, 2026

Missing items (lots of them)

Two times I ordered from them, didn't get what I paid for and had to wait 3-5 business days for my money back. I have only ordered from the three time total. Twice wrong? Not great.

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Kumar Singh

March 21, 2026

Price Changed Drastically from Online Display to the Cart.

Saw a computer online during the afternoon and decided to purchase it. Showed a price and when I put in my cart the price drastically went up higher. So I decided to go out of the website and try to purchase later in case they decided to do an update at before 5.00Pm.When I logged in back to the website 10 minutes later the price displayed was the same price I saw when I was going to purchase it.( the lower price). So I proceed to purchase again and same results, price was much higher than that displayed online for the computer onced I put it in my cart. Called Customer Service spoke to a agent who spent a long time then I asked for her name , she gave me her name. After a while she looked into it and said Oh the price went up yesterday and it takes a long to update. Took hours to update? After I asked for a senior personnel to talk to me. She disconnected the phone. This is very unprofessional and needs to be addressed immediately.More training is needed for agents in Customer service and no store should be changing Prices during the day while customers are shopping. This update should be done at midnight 12am.

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Loretta

March 19, 2026

I will NOT shop at Walmart anymore

I will NOT shop at Walmart anymore ! The Delivery service in Burlington Walmart is horrendous. I have had numerous issues and they don’t care ! You call customer service and they don’t care ! No resolve ! Then in the store at Burlington Walmart there were issues with my gift card. 8 Walmart employees could not help me . The assistant manager had an huge ego and was rude !Walmart needs to train there staff especially the men . The majority of the male employees are very rude !

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michael peterson

March 18, 2026

I ordered from walmart for delivery and…

I ordered from walmart for delivery and it's been already delayed for a week until now nothing yet. They provided tracking number but useless there is no information where is the package. They don't give any information what is going on. No wonder why all comments here are complaining about their service. It clearly SCAM! RUN AWAY PEOPLE AND DON'T TRY THIS WALMART ONLINE SHOPPING.

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Henni Kalali

March 16, 2026

I ordered a vaccum cleaner on February…

I ordered a vaccum cleaner on February 17th and recieved two picture frames instead. I paid $620 for this item. They send some one to pick it up on March 1st. I had called them several times since.nobody knows what's going on. They keep saying you get your money back in 48 hours and yet that 48 hours to come. I'm extremely frustrated with their system. Now I need a vaccum cleaner and have no money left. Still waiting!I finally received my refund last week. It just took a really long time.

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Chris Giberson

March 13, 2026

Great value chips

I just wanted to say that the Great value brand Sour Cream& Onion chips are the best chips I have ever tasted and they are indeed a Great Value!

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Kim Hoekstra

March 11, 2026

i made a purchase with walmart online…

i made a purchase with walmart online and I was charged a delivery fee of $16, the item was $30. More than 1/2 the price of the item. I called them to ask for a refund, I didn't want the item too much for shipping. I was told when it comes to me.... I could return it and get all money back, including shipping. Well when it came they did not refund all of it. I work next door to walmart and will never shop there again!

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