vtoman.com Reviews
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2.8 / 5
Average user rating
372
Total reviews
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vtoman.com Reviews
Read real experiences from customers of vtoman.com.
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Adrian Foster
March 27, 2026
I purchased off Ebay Vtoman 2200
I purchased off Ebay Vtoman 2200, it was refurbished with a guarantee of minimum 12 months. After 7 months stopped AC output so couldn't use mains! Shortly after DC output failed. Contacted Vtoman both online and via Ebay, sent 3 videos of issue and asked to return/refund as unit not fit for purpose, my requests to date go ignored, and since this contains lithium batteries must be returned with Hazmat label and most curriers will not touch this item. Post Office, Evri DPD DHL will not accept. This is a far cry from the email that they sent when I purchased!Dear Customer,Good news! Your parcel has been shipped and is in transit. You can check the status of your order through the carrier's official website using the waybill number.Due to the special performance of this product, in order to ensure that we can provide you with the best service, we kindly ask for your co-operation in the following matters:If you do not receive the parcel within the estimated delivery time, please contact us directly through ebay, we will provide you with the latest tracking news within 24 hours, and provide you with the appropriate solutions.Due to the special nature of the goods, if you feel dissatisfied after receiving the goods, you can also contact us directly through ebay, we will actively provide a solution, and we promise that the goods will provide free returns within 60 days.We promise to solve any problems quickly and will reply your message within 24 hours on working days. Your patience will help us deal with the problem properly!Thank you for your trust and understanding. We are always here to help you!Best regardsMy requests to get this returned both via Ebay and Vtoman.com go unaddressed. The matter is raised now as a visa dispute. This had at least the minimum of a 12 month guarantee and completely failed in less than 7 months which included no use during low sunlight winter! Very concerned and disappointed!
Frank DAGOSTINO
March 21, 2026
Packages showed up damaged and a week…
Packages showed up damaged and a week later no help from the company
Thomas Grzywinski
March 20, 2026
Product is amazing
Product is amazing, job actually purchased one for diesel trucks amazing product
PMHQ Matt
March 4, 2026
We have been long time users!
We have been long time users, off grid, emergency, parties, etc! We have 2 complete systems with extra battery and solar for each and they're awesome...We just got the new big 3600 Flashspeed and looking forward to the extra battery! We go out to ghost towns and it runs my Dometic refrigerator, Starlink and Traeger..Looking forward to the adventures this year with our Vtoman equipment!
Wayne Cook
February 18, 2026
First purchase of a solar generator…
First purchase of a solar generator etc.There was confusion with my order in that ist said I could get the Flash speed 1500 however, it wouldn't let me payout. So I opted for the Flashspeed 1000 with the solar panel and extra battery instead. I called the toll free line and they sent me a link of the 1500 but still wouldn't let me purchase. Apparently they are not stocking a warehouse in Canada. I also, did not have a DC charging cord in the package.Otherwise things look good for the price.Hopefully it fufill its sales data.
Scott
February 9, 2026
Quick delivery
From the time I placed my order until the time I received it seemed like it was only days. It was a lot quicker than I expected. The only drawback was there was little to know communication regarding the delivery schedule. Great job in fulfilling my order.
Cynthia Harris
February 5, 2026
Good customer service
I contacted Vtoman by email and by phone. The email I received was a general response because of their high volume of calls. They said they would get back with me. But when I reached out by phone my concerns were resolved. I also took it up my self to go to my account and update my information. Happy to say my Power Station arrived on time and to the correct address. Thanks for good customer service.
Nick
February 5, 2026
All was received in working order
All was received in working order. The generator has great features.
STEVEN BEAL
February 4, 2026
As advertised and fast shipping
As advertised and fast shipping. Hoping for years of trouble free use!
Bobby Mohr
February 2, 2026
Nobody replied to me when asking for a…
Nobody replied to me when asking for a return. I still haven’t gotten a response to any of my emails
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