vivint.com Reviews
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3.9 / 5
Average user rating
59546
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for vivint.com.
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vivint.com Reviews
Read real experiences from customers of vivint.com.
Brands may not incentivize or pay to hide reviews.
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Saundra McKenzie
March 30, 2026
The installer was very knowledgeable…
The installer was very knowledgeable about how to .
Janet Brown
March 30, 2026
Professional and arrived on time
The installer was knowledgeable and professional. He completed the entire job in the amout of time provided.
Dontae Boyer
March 30, 2026
My new alarm system
The customer service and the representative Mike who came to my house to put in my new Alarm system was really knowledgeable and really professional. The technology is spot on and everything about the customer service when you call in is really helpful
patricia chatman
March 30, 2026
Very polite salemen and installers
Very polite salemen and installers
BOB WERNER
March 30, 2026
We were really impressed with the sales representative, Aspen McCarty.
We were really impressed with the knowledge of our Vivint sales rep., and we had our new garage door camera installed within the hour of signing up for the new service. Outstanding!
Brenda Warren
March 30, 2026
Competent and kind and helpful staff
Competent and kind and helpful staff
Doc
March 30, 2026
The technical was extremely…
The technical was extremely professional I enjoyed talking with him. Ryan was my tech he's a good person
Benjamin Phillips
March 30, 2026
Good overall experience
Your representative was informing and professional. He didn’t try to sell me something just tried to see if this was something that worked for me
Andres Castro
March 30, 2026
Great customer service rep
Great customer service repInsulation technician very knowledgeable and very professional Answered all my questions and went through it step by step with patience and professionalism Would recommend to others
Gerardo Morales
March 29, 2026
Everyone was friendly just the…
Everyone was friendly just the information that was given was wrong I did get charged way more than what I was told. Told me if I added a camera my installation would be free.
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