versadesk.com Reviews
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Join 707+ users reviewing VersaDesk. Read verified ratings and real customer experiences on versadesk.com before you order.
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2.5 / 5
Average user rating
707
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for versadesk.com.
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versadesk.com Reviews
Read real experiences from customers of versadesk.com.
Brands may not incentivize or pay to hide reviews.
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Terry Sneary
April 1, 2026
Great desk! Great Company
Had some problems with the assembly but the company went out of their way to make it right. They even sent an installer to assemble it for me free of charge.
Bobby Grey
February 20, 2026
HEED OTHER'S WARNINGS ABOUT THIS…
HEED OTHER'S WARNINGS ABOUT THIS COMPANYI ordered this desk 1/7 with a quoted delivery date of 1/19The package finally came weeks later. Halfway through building the desk it became apparent they had shipped TWO of the lefthand sides of the desk, and none of the righthand side - making it impossible to build the desk. Promises of overnighted parts, to no avail. I'm now 7 weeks since ordering and have a pile of useless aluminum and particleboard in my floor that's cost me $1600+ DON'T DO IT
Mark Miller
December 27, 2025
Poor quality
I ordered an elite desk top and quad monitor stand November 29th. I got the desk in less that a week, but the monitor stand was missing even though the tracking showed both. I contacted support and was told they were seperated and given new tracking for the monitor stand.Upon receiving the monitor stand, it was only the arm for one set of monitors. We were a week later at this point and I was unable to use the desk with the monitor stand. I contacted support again, after 4 days they finally shipped the missing parts.We are now 2 weeks later, the monitor stand arrives and it will not thread together for the stabilizer and support pole. I bought a stand alone mount on Amazon for $50 and it is twice the quality of the $200 stand from versadesk. I am currently in the process of returning the stand . For the cost I am very unsatisfied with the quality of both the desk and stand.
Erin
August 19, 2025
Broken Versa Desk Power Pro- No response from the company
I bought the Versa Desk Power Pro. The product came with one screw (that was already installed) torn out and two missing screws (that are meant to attach the keyboard). I'm not an unreasonable person, I don't think I need a new desk. I just need the missing screws and I'm happy to fix the one part , attach the keyboard, and work...but they will not send me the screws. My local hardware store does not carry them and we all know the screw has to fit exactly. Not sure why the company cannot just send me what they failed to put in the box. It should not be that hard. I have been emailing for months!
William Aycock
December 31, 2024
Company is a HOAX
Company is a HOAX. Purchased the Foundry Bench 11/2023. What a beautiful desk. It didn't come with any instructions and I had to google for the instructions (strike one). I ordered a CPU holder, but it was received 2 weeks after my desk arrived (strike two). After two months, the raising/lowering mechanism started to malfunction, causing the entire system to shutdown and require a reset. Since that time, I'm now having to reset the desk about twice a month - which requires complete removal of my CPU from the CPU holder (strike three). NO RESPONSES FROM CUSTOMER SERVICE - PHONE OR EMAIL. I honestly don't think they have anyone in customer service.
David Coleman
December 27, 2024
The quality of this desk is lower than…
The quality of this desk is lower than I'd expected. Overall it's amazingly sturdy, etc. but... they went cheap on some things. 1. The casters roll well, but the locking mechanisms are weak plastic, hard to use with a foot so you have to bend down. Most use a metal lever that's lots sturdier. 2. the keyboard tray moves back and forth smoothly, but... it also moves back and forth too easily, so if you are mousing, it can move. Needs a locking mechanism. 3. The instructions are horrible. Printed in color, but... black parts, you can't actually tell if the "bracket pointing inward" means the single part of the bracket or the two prong piece, etc. They could have done a ton better job here, for a premium desk at this price. 4. Holes. The holes for my upper deck and for my main desk were mis-drilled in relation to the metal supports. Not enough off that I could re drill -- and they have metal sleeves in them so not happening. I got about half of them in so it's ok, but that's just poor QA. Some of the holes drilled for the accessories, such as the control head, were simply missing. 5. Cable management. I'd have expected something to manage the cable from the controller down to the main unit. There are a couple cable loops in the box, but not in the instructions and I could not for the life of me figure out where they should actually connect.
Freddy
August 9, 2024
Steer clear...
Where to even begin... I had given three stars until I got the email that said my review was live and it wasn't. I'm submitting this directly on Trustpilot rather than the link Versadesk sent me. That means, all of the images I uploaded aren't visible wherever it says "(see image below)." First off, I ordered and am reviewing the Micro Power Desk Riser - Single. I have to say that I was initially excited to find this item on Amazon because it was just what I needed. I went directly to the Versadesk website from there and found (what I thought was) a good deal on it, $149.00. Unfortunately, that's about where all of the good vibes end. 15 May 2024 - Item ordered. After completing my purchase online, I received... nothing. Every online/e-commerce purchase I have ever made has sent me a confirmation email that verifies my order has been received. Not so with Versadesk. 17 May 2024 - Dispute lodged. I gave the unknown status a couple of days figuring wires got crossed. When there was still no communication, I filed a dispute with my payment provider. What was I supposed to think? After all, my money went to them, but I didn't hear anything in return.20 May 2024 - Versadesk responds. The first email at 9:42am states, "We're on it" and "We're pulling your order." The second email at 9:44am states, "We're building your order" and "As soon as we double-check your order for quality and accuracy, we will shoot you another email!" 21 May 2024 - Versadesk didn't send me an email, I received shipping information from UPS MyChoice. 24 May 2024 - Item arrives. I'll give five stars for their packaging, that's it. I hate to say it, but the quality I was expecting just wasn't there. The power cords are mismatched (see image - the image shows mismatched cords, a straight line with a plastic lock that's useless because what it connects to is an elbow), the post is misaligned by a degree or two in relation to the mount (see image - the image shows a level picture on my wall while the monitor on the riser is off kilter), and the rising segment of the stand impacts with the motor housing attached to the base (see image - there are flecks of plastic where the two rub against each other each time the riser is lowered). To be honest, I'd say it's probably worth the $149.00 I paid for it, but not one cent more. Heaven forbid the riser fails, I'd hate to test the warranty service out. Other than that, I'd say steer clear.
Laura
May 18, 2024
Go buy the knock off on amazon and save yourself the headache
This would be a one star review except I did, finally, get all the parts to set up my desk. Absolutely no thanks to anyone I talked to EXCEPT for one sales agent. It took 3 shipments, 4 months and hours and hours of phone calls (where they mostly implied that I was an idiot and couldn't measure) for them to listen to me about parts missing, or not lining up right. I like the desk now that I finally have everything but don't trust them or their warranty at all after this mess so I sure hope it lasts. I was trying to support an American company that stood by their product, but they obviously don't care. What a headache.
Jennifer Ulsh
May 13, 2024
You customer service is terrible~ This…
You customer service is terrible~ This desk took forever to arrive and is STILL broken. We have provided photos and video of the malfunction and still NO response or accountability from your Company. I will NEVER purchase from VersaDesk Again
Alastair Battson
February 3, 2024
I bought one of these at Christmas…
I bought one of these at Christmas after watching many videos and reading reviews. The product did arrive, however, I am trying to communicate with VERSADESK they appear to have NO customer service. The desk appears to skip on the worm drive at top of motion. I have emailed every address you have on the internet, some even bounce, including sales. I tried the website chat, I have called, sale and support goes to the same voicemail. No one replies. No one is there!? - DO NOT RECOMMEND THIS PRODUCT!
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