venmo.com Reviews
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1.1 / 5
Average user rating
1046
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for venmo.com.
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venmo.com Reviews
Read real experiences from customers of venmo.com.
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Petr Leiman
April 5, 2026
My account was "temporarily frozen"…
My account was "temporarily frozen" immediately upon the setup (upon the creation). I have never used it, and it has been impossible to activate it. They ask for a government-issued ID, which I provided several times over the course of weeks. They have no records of that. At this point, I want to close my account. Ha-ha-ha! To close an account, it cannot be in the "temporarily frozen" status. This is just brilliant. Who are the people who started using this garbage service? Why people ask me to pay them using Venmo? Is this a pyramid scheme where early adopters get a cut from those who joins later? This company needs to be sued big time!
Matt Barcello
April 4, 2026
Let me be crystal clear
Let me be crystal clear: Venmo is a broken, unreliable piece of garbage that has no business being used by anyone who actually needs to send money to another human being.I've been trying to pay my contractor — a real person, doing real work — and Venmo keeps hitting me with "Your payment can't be completed right now." No reason. No fix. Just a wall of incompetence.I already did their idiotic workaround once before: delete your payment method, re-add it, pray to whatever god you believe in, and maybe it works for a week before it breaks again. This time I added a brand new verified bank account. Verified. By Venmo. Still the same useless error.Their support is nonexistent. Their error messages tell you nothing. Their app is a masterclass in how to make a payment platform that actively prevents payments. PayPal built this thing and somehow made it WORSE than PayPal, which I didn't think was physically possible.I'm done. Canceling everything. Venmo is a waste of everyone's time and the fact that millions of people rely on this clown show of an app to conduct real financial transactions is genuinely alarming.Zero stars if I could. Absolute trash.
GBL
April 2, 2026
Absolutely horrendous
Absolutely horrendous. Disgusting vile people. Holding my money hostage and zero resolution. Regulators need to shut them down.
Michelle Peters
March 31, 2026
I’d give 0 stars if I could
I’d give 0 stars if I could. VENMO states if you link your payments to a bank account rather than a credit card, when you make a payment they won’t deduct a fee. That is a LIE!!! It’s exactly what I did and when I made a payment they TOOK $25. I appealed and said my appeal was because I used a bank account so there must have been a mistake. They DENIED this and kept my money. VENMO is a terrible SCAM and they will literally STEAL your money and there will be absolutely NOTHING you can do about it.
Brand Woolfolk
March 30, 2026
The worst of them all
The worst of them all. Took me 3 weeks to figure out how to dispute anything. The biggest issue was someone was allowed to pull money from my account without me having a active debit card. So if I didn't have a debit card, how did they pull money from the debit card🤔🤔
Marie
March 29, 2026
Their customer service is a joke
Their customer service is a joke. I tried to call to figure out why my instant transfer has taken over 24 hours and the automated system would not let me speak to a representative about it. Like many other websites it IS NOT ADHD friendly.
Nancy Thornqvist
March 29, 2026
Awful
Awful. Have had a Venmo account for several years and for some reason they have started flagging my account when I try to pay people/family members that I have been using with Venmo for YEARS. Have consciously made the decision to use Zelle instead.
Eileen Fredette
March 28, 2026
Easier than cash but horrible in every other way
Bank transfers to my venmo account are always late. It's bad enough that they give a time window of 5 business days to transfer money from a main stream bank but for it to take longer than that is incomprehensible. Customer service is of no help. Error messages are no help. Being limited to one venmo account per bank account means my husband has to venmo money to me so that I can send it back to the bank or the reverse. PayPal needs to step up and fix this. It is a convenient alternative to carrying cash but beyond that it's terrible.
Neil Clark
March 25, 2026
Venmo is the worst app for sending money
Venmo will not allow me move money from my bank to my Venmo account. I've contacted customer support and they say there is nothing they can do. BS!!! My last transaction was a measly $10 and for some reason they froze my Venmo account. They said I have to wait until the system refreshes itself. Again, BS!!! I've been waiting for days and I still get the same message. And Customer Support keeps telling me they can do nothing. Someone in their IT department can help...they just refuse to do anything. I'm done with Venmo! The worst app for sending cash!!
Jessica Arnette
March 24, 2026
They are holding my money, froze my account when I added funds.
They are holding my money. I added funds and they froze my account. Telling me I have to wait 3-5 business days. I have this bank! Stay far away from them!
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