valleyvet.com Reviews
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Join 2,752+ users reviewing Valley Vet Supply. Read verified ratings and real customer experiences on valleyvet.com before you order.
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4.1 / 5
Average user rating
2752
Total reviews
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valleyvet.com Reviews
Read real experiences from customers of valleyvet.com.
Brands may not incentivize or pay to hide reviews.
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Fede Arbelaez
March 30, 2026
So far so good!
I was skeptical at first because I hadn't purchased from them before, and the price for the product I needed was significantly better than my usual provider's. After researching online and calling them to validate the website, pricing, and terms, I felt confident enough to submit my order online. Great experience so far.
Andrew Hodges
January 12, 2026
The staff at this practice were incredibly caring and respectful
The staff at this practice were incredibly kind and supportive during one of the hardest moments we’ve had to face. From the moment we arrived, they treated both us and our dog with genuine compassion, patience, and respect. Nothing felt rushed, and they took the time to explain everything clearly while giving us the space we needed to say goodbye. Their empathy and understanding made an unbearable situation just a little easier, and we are truly grateful for the care and dignity they showed at such an emotional time. We couldn’t have asked for more supportive professionals, and we’ll always appreciate the kindness they showed our family.
Indy Aguilera
December 11, 2025
Very poor customer service
Very poor customer service. I placed an order for over $100, the order was sent without any required proof of delivery and was lost. When I contacted the company, I was sent a blurry picture of someone's shoe inside of a truck. they said that was the "proof of delivery". I asked for further information since that was unacceptable and then, I was sent coordinates of the scan that was done by the delivery company. Coordinate... because apparently, I can ask Columbus for help with coordinates. Extremely poor service did not take any accountability. Will not recommend, go and order from Tractor Supply.com they actually deliver and care about their business and customers.
Allen Bateson
April 15, 2025
I ordered numbered ear tags for our…
I ordered numbered ear tags for our cows instead of getting Numbered ones they just put our last name one they and wouldn't fix the problem they said I messed up instead of fixing it they wanted us to spend another $100 on tags to fix their mess up and their website is jumpy
A pain
December 30, 2024
Can’t even do a proper invoice
Can’t even do a proper invoice, Been p a customer since 2009. Not going back. Problem with invoice and refused to fix. Done with this company. Invoiced a popular selling equine drug showing a discount of 60% off. Completely false and then refused to fix it. If I would have posted the invoice online, on social media, they would have received a deluge of inquiries asking for the discount. Slimy business practices.
Elizabet Anderson
October 24, 2024
Easiest purchase I have made for my…
Easiest purchase I have made for my goats this far. Purchase was easy,site easy to navigate too.They verified with my vet quickly and I received my purchase alot sooner then I expected!Will definitely shop there more often!
Jade
October 17, 2024
Rude staff
We have been going to valley vets for years and had many pets registered with them, mainly we have been happy with the service and treatment of our animals. Had a very bad experience recently where staff were extremely rude. Would never set foot in one of their practices again and will be registering my animals elsewhere.
Kyle Jewell
July 26, 2024
Nightmare Customer "Service"
If you wish to meet surly, incompetent, and downright rude people via the phone this is the hotline for you! There are plenty of other places to purchase from rather than have to deal with Valley Vet Supply, I'd suggest going there. If you don't have any interaction with them, their website build 20+ years ago that is not mobile optimized in any way, and you just want to toss dollars away with some of the worst people you'll engage with then once again - you've come to the right spot!
Hazel Smith
June 7, 2024
My beautiful baby Felix.
My beautiful baby Felix.My life will never be same again. You left a big hole in my life. My previous boy.I love you sweetheart. To all the staff that looked after my previous baby felix and the lovely, memory box and foot print, you sent him back to me is beyond beautiful. So much care and love you showed my baby. Thank you from baby felix and myself. My boy is home forever.
karl hylle
January 17, 2024
Will crawl across broken glass to NOT order from them
An absolute clown show of a company... First they make getting the Ag sales tax exemption on obnoxiously difficult and then lied about having to have an physical signature from me, when both Fleet Farm and Tractor Supply let me fill out the tax exempt form digitally....Then, after jumping through all the hoops and placing an order, they automatically changed my shipping from the free UPS Ground option I selected to Overnight Air and charged me for it without notifying me. Then they refused to make any adjustments or refunds.... I will absolutely NEVER, under ANY circumstances, ever even consider ordering from them again. I will crawl across broken glass to pay more if it means I can buy from somewhere else. Possibly the worst company I have ever dealt with. Would give zero stars if possible.
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