uniqso.com Reviews
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3.7 / 5
Average user rating
7474
Total reviews
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uniqso.com Reviews
Read real experiences from customers of uniqso.com.
Brands may not incentivize or pay to hide reviews.
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Ashley Mann
February 16, 2026
DO NOT BUY
DO NOT BUY, SCAM COMPANYThey did not send me the correct contacts and ghosted me when I tried to resolve it. Do not buy from them they will screw you out moneyEdit: I had even sent them an email after they replied to email them and they STILL ghosted me. do not buy, there are better contact companies
Doruk
February 8, 2026
I’ve bought contacts from Uniqso but i…
I’ve bought contacts from Uniqso but i cant track it via the link they sent me. I e mailed them still no answer. How can i trust you if i cant track my order when its been almost a month since i ordered.
Vini Oakes
January 29, 2026
Don't waste your time and money!
Absolute SCAM of a company. This was my second time ordering from them and I made sure to order a month ahead of the convention I'd need my contacts for. 3 weeks go by and I hear nothing. I reach out a few days ago only for them to tell me that paypal has not processed it on their end, when that's clearly a lie and it was absolutely processed the day I made the purchase. Even after sending them, the transaction ID, they refused to express ship my order because it's 'against company policy' and claimed as a 'goodwill gesture,' they would give me a RANDOM pair of contacts with my NEXT order. NEXT ORDER?? Why would there be a next order if you can't even fulfill the current one? They did not even attempt to reach out at all about this issue and I would not have known if I hadn't been forced to reach out myself. They are a waste of time and don't care about their customer base. This was completely their fault and if they had just taken ownership and agreed to make it right when they royally messed up, there would be no need for this review.
Sarah
January 29, 2026
The communication is absolutely shit
The communication is absolutely shit. I ordered 2 time from there and the second package arrived with no problems but, when I bought the fist order Uniqso told me one of the contacts where out of stuck, and asked if we wanted the money back from that lens. after that we heard NORTHING from them about the rest of the order. And every time you try and contact them they just reply with the same auto-generated message. The costumer service is so bad.
Mrs Tara Anson
January 8, 2026
The worst customer care
The worst customer careI ordered a wig and contact lenses in October The (one) contact lenses turned up mid December but no wig Numerous emails to them they eventually come back to me saying that I need to contact the delivery company Yodell and chase it up No refund - no apology - no nothing from them I have never come across such a shit company as this one - I would never buy again from them Folks be warned - order with care and only order if you are prepared to loose your money - totally scammers
Low Crispy
January 4, 2026
This company sucks
This company sucks. They give you only one contact and you literally have to SEARCH to find that information. It’s not listed anywhere big. I was supposed to get them for Christmas, and everytime I email them, only a bot responds. This company sucks, and I will not be buying from it ever again. One contact? Like are you serious? Horrible company, and horribly misleading. Yall need to fix this shit.
Joey Katches
December 4, 2025
Scam
The website leads you to believe you’re getting a pair of contacts. Instead you receive one. This is a shady company! Will never buy from again and will tell everyone else to never purchase from them. Plus their shipping takes over a month!
Valerie Chen
November 10, 2025
Contacts
UPDATE: I received my contacts! It did take around 3 months, I ordered my toric colored lenses September 14th. However, the contacts feel great and non-irritating so I think it’s worth the wait. I’ve been looking at the other styles, and I’m thinking of purchasing again but will keep the longer wait time in mind. <3I haven’t received my contacts and it’s been 8 weeks with no updates to shipping or their support email.
Karina Hm
October 24, 2025
Terrible communication
Terrible communication. I had so many panic attacks because they told me my contacts that I needed for Halloween would come days after Halloween, and now it says 20 days till it gets here, but I just received them today which I'm happy about. But communication is awful. I like the contacts but I would not recommend ordering from this website. Awful experience.
Viry ewe
October 23, 2025
I ordered at the start of the month but…
I ordered at the start of the month but I have not received my order! This company sucks, do not order from here.
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