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Join 291+ users reviewing Uline. Read verified ratings and real customer experiences on uline.com before you order.
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2.1 / 5
Average user rating
291
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for uline.com.
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Read real experiences from customers of uline.com.
Brands may not incentivize or pay to hide reviews.
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Jack Collett
March 25, 2026
ordered 5 of the outdoor crowd control posts with retractable ribbon item # H-11328. Quite expensive at 385.00 each but thought Uline had good products, surely they will stand by them. Didn't get 6 months of service before they started poor performance and breaking apart. Called Uline for replacement parts and the best they could do was a special order for replacement heads at 300.00 each. very disappointed in the quality and customer service. These are not durable enough for outdoors, won't standup to wind, rain or snow/cold. almost 2000.00 purchase turned out to be a bust for our Church.
SCENTRAX Fishing
March 20, 2026
I worked for another company that added me as a buyer. This company owes uline money. When I tried to order personally I was told I could not unless I paid that companies debt. Very poor management decisions to try and get 3rd parties to pay others debt. Looking around there are much cheaper options all within washington state where we I live. Id encourage others to do some shopping save yourself some money and get treated better. I also filed a complaint with the state attorney generals office on this. My hunch is u line has profited unjustly multiple times not just when they tried on me.
Shelly Miller
March 14, 2026
UPDATE: My order # is 49994024If there was an option for NO stars, I would choose that. I ordered a pair of gloves, $18.00. Shipping was $10.50 via UPS. No other less-expensive option was available; these gloves get delivered via UPS, period. I need a smaller size; it's hard to get the perfect size when ordering online and certain products fit differently. If I return the gloves and purchase them in person (to avoid another $10.50 shipping cost), Uline charges a $25.00 handling fee if the amount is under $300.00. Any way I slice it, I would still be out-of- pocket to get the right fit, so I'm stuck with what I have.I will NEVER purchase anything from Uline again, nor will I recommend them to anyone I care about. I feel like a sucker at their expense.
Randy OQ
March 9, 2026
I've been ordering from ULINE for years with never an issue. Always happy with all the items I've bought from them. Thank you ULINE!!
Nancy
February 27, 2026
I love the products and prices. But they shiped me a big box of styrofoam peanuts. They are hard to contain and not biodegradable. I thought I had them well contained but the wind blew the box and now I have about a thousand Styrofoam peanuts in my yard mixed in with piles of dried oak leaves so I am unable to get them up!!! So hello Styrofoam forever in my yard and pond!!!I will never order from Uline again!
Rde Stroyed
February 8, 2026
Completely ridiculous. I ordered a product that specifically stated same day mailing and then I get an email from their backorder department that it is out of stock. They offered another product that they could get to me in a few days. After I gave the okay, they backtracked that and said it wouldn't get to me before the original product backorder. I cancelled the product, and they ended up returning 40% of my amount. I reported them to my credit card and instantly recovered the remaining 60%.Also, trustpilot is a scam. They'll give me two days to respond if the company asks for further clarification.
Varun Samariya
February 8, 2026
Horrible experience applying for a job at this company. I have been applying since 3 years and even though I meet the requirements of the position they constantly keep rejecting my application. If i reach out to a recruiter no-one responds. I applied to a job it went straight in the inactive section. I wasn't even checking on their site but job positions from their company keep showing up on other platforms i usse to apply for job because i meet 100% REQUIREMENT FOR THAT POSITION AND THEY STILL KEEP REJECTING ME. I HOPE THEY GO BANKRUPT AND THEIR COMPANY SHUTS DOWN.
Lisa Burbey
January 28, 2026
Quality was terrible. We are sticking with Grainger
Casper
January 28, 2026
Treat you like slaves. They will expect a 100% of you every day without no excuses and if you don’t, they will approach you every day asking why and will harass you everyday. If you don’t perform a 100% in any position they will fire you after a few months. They even demand mandatory overtime without exemptions. There pay has increased so much because they can’t keep people at work.
Aisha
January 27, 2026
Always hiring, but only hire if you know someone. I've gone to waste my time!! HR need a revamped section for sure!!!! Every one is willing to work if you give them a chance! If not you let them go and move on to the next! But not even that!!!
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