ubereats.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 112,326+ users reviewing UberEATS. Read verified ratings and real customer experiences on ubereats.com before you order.
Related articles
2.3 / 5
Average user rating
112326
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for ubereats.com.
Brands may not incentivize or pay to hide reviews.
ubereats.com Reviews
Read real experiences from customers of ubereats.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Danielle
March 27, 2026
Fluid in the bag - no refund or replacement
There was fluid in the food bag, on food package and soaked into some food. It is not safe to eat food received in this condition. I was not offered a replacement or a refund. I had to discard food and wasted my money. I think this is wrong and is not up to food standards. I offered to send my video but I am shocked with the response from Ubereats and very disappointed that it is so difficult to get help compared to other food services.
Samantha Pett
March 27, 2026
Awful customer service I placed an…
Awful customer service I placed an order for items on promotion and scheduled a delivery once my items arrived they came all at full price charging me over £10 more and 3 items missing. I reached out on the app which was horrible communication they just kept saying wasn’t charged for the items that were out of stock even tho I explain that wasn’t my issue it was being over charged I added photos several times at their request and they kept saying the same thing I wasn’t charged for the out of stock items. I reached out on messenger who said to sort via the app, so far I have spent nearly two days trying to sort this and getting no where. Everytime I get someone else on the chat and they don’t listen or resolve the issue. I won’t be using them again it’s terrible service
Dirk
March 27, 2026
I have spend €3,047 in 2 years yet they…
I have spend €3,047 in 2 years yet they refuse to refund me a sandwich that got wrongly advertised. They have lost a customer for life, going to use Thuisbezorgd from now on since they have the same places anyway. I genuinely wish I could show you the picture of what was advertised and what I got. I don't give a hoot about the money, it is about the principle.
Tessa O'Connor
March 27, 2026
Terrible experience
I had a really disappointing experience with Uber Eats and their “Priority Delivery” service.My original order was delivered to the wrong address, which was frustrating enough. After reporting it, a replacement order was arranged (After I paid again for the food) — but despite paying for Priority Delivery, it took over 1 hour and 20 minutes to arrive. When I asked the driver what took so long, he said that he had other deliveries to make. When I mentioned I paid for priority delivery, it was ignored and he got into the car and drove away.When the food finally turned up, it was completely cold and inedible.What made things worse was the response from customer support. They refused to issue a full refund and instead claimed that the issue was down to “food preference,” even though the problem was clearly the excessive delay and failed priority service — not the quality of the restaurant.Paying extra for priority and receiving slower-than-normal delivery, followed by poor customer service, is unacceptable.Very disappointing experience — I won’t be relying on Priority Delivery again.
Enes Salih Ulutaş Lutas
March 27, 2026
I found a piece of metal in my food
I found a piece of metal in my food. It looked like it was from a metal scrub while eating it. Contacted uber support and they wanted me to send the photo of this object in the food even though i explained them that i noticed the object in my mouth while chewing it. Couldnt get any help from the support whatsoever.
Paul
March 27, 2026
Terrible ordered came different and…
Terrible ordered came different and received less items and they charged me 3x more! None existing customer service, know one to talk to only automated response. Never again
Wayne
March 27, 2026
I ordered a burger meal from steers via…
I ordered a burger meal from steers via Uber eats. The wrong burger gets delivered. I try to get help from Uber eats so the issue can be resolved. I instead get a message that the issue is already resolved😡😡 Basically I had to pay over R120 for a rave burger😤😤 Not impressed😩
areum
March 27, 2026
I placed a $24 order at a restaurant…
I placed a $24 order at a restaurant near my house, it sent it to a super far one in the north. Uber forced me to cancel the order before answering any of my questions, it felt like a scam and they wanted my money before anything. The customer service did not want to hear me and told me “weve already told you we cant refund” then immediately closed the chat after i said i didnt even get to see my food and i wasted a lot of money.
Astha Goel
March 27, 2026
Scammers
Scammers! Charged entire amount even though i cancelled the order within seconds of ordering. Restaurant said they had not even started preparing the order and did not receive amount from uber. Basically pro at cheating people! Not to mention completely useless customer service!
Matt Salvano
March 27, 2026
Never got my full order
Never got my full order. It is impossible to contact Uber Eats. Very bad customer service. Would not recommend at all
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).