tractorsupply.com Reviews
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1.9 / 5
Average user rating
618
Total reviews
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tractorsupply.com Reviews
Read real experiences from customers of tractorsupply.com.
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Donna DiSalvia
March 28, 2026
My local store in-person shopping is…
My local store in-person shopping is fine.Online purchases, never again. I specifically checked same day delivery.When I checked out I still saw delivery 1 hour or less .Once I tapped place your order ,I see your estimated day of arrival, and it was a week or more one s label is made.I immediately called to cancel and tried for almost an hour because you only have 59 mins. to call and cancel.5 mins. after my time to cancel, I get a phone call .I no longer can cancel.You rotten s.o.b.Then next day I get some rep who supposedly credited my account.I saw that it was. But then today I look at my online and acct. Credit is gone and now its pending on the withdraw.
DIY WORK
March 27, 2026
The cashier was very NOT helpful
The cashier was very NOT helpful. She could not check inventory for me nor get someone who could to help me. This was the Carlisle PA store. # 264 Saturday March 21st 2026
Samuel
March 27, 2026
The website was dog shit and none of my…
The website was dog shit and none of my cards would work and the buttons wouldn’t work either I gave up and threw it all away
Consumer
March 26, 2026
Countyline splitter
Dont have issue with tsc but with the countyline 25 ton log splitter purchased there. First season the kholer motor died spewing cas out the exhaust. Second season hydraulic hose sprung a leak and has metric connectors that you cant easily get in the US. Wait is like 6 weeks. Do not buy any countyline products.
Roger C.
March 24, 2026
I have no issues at the local store…
I have no issues at the local store level. Friendly helpful people, well stocked store. But customer service at the corporate level is non-existent. If you have a problem and try to contact customer service you can never get through. You exit for the next representative until your phone finally dies or you select the callback option and NEVER get a call back. Fortunately we have have local feed and farm stores to fall back on. Even though the local TS is okay I'm so frustrated with the corporate customer service that I'm just not going back.
bdhplap
March 22, 2026
offended by the truth
After purchasing a "rugged" hole digging bar and bending it on the first use I posted a negative review, all of which was true. They refused to publish it on their website as it included inappropriate language for pointing out that the country of origin only produces trash. this is just one more reason, out of a long list , to not shop at tsc
Carol
March 21, 2026
I bought a Husqvarna backpack blower…
I bought a Husqvarna backpack blower today. And Charles was the man that helped me. He showed me where they were and told me all about it and even carried it out to my car. He has a great personality and is very knowledgeable about the products in his store and an asset to this company
Elizabeth Johnson
March 19, 2026
Ordering a cable for lawnmower
My friend and I went in to order a cable for my lawnmower and guy sent us to look at belts. He didn’t know the difference between the two. I asked for help he informed me that there was a computer I could look it up myself and order it. I told him I didn’t know how and he proceeded to grumble so I said if you don’t want to help me get somebody who can. Then he got on the computer and looked up the cable for me. Getting help to order something from there is a nightmare because no one wants or is willing to help.
Matt Petty
March 18, 2026
I made an order online for some live…
I made an order online for some live plants. I checked out using a gift card w/ my credit card to finish off the balance. A few minutes later, I got a notice that my order had been canceled. THEN a few minutes after that, I got a TSC eGift Card.I'd rather have my money returned instead of TSC thinking that *store credit* is a proper way to refund money. I don't have a TSC near me, so I have to shop online. The amount they refunded isn't enough to cover free shipping. I wasn't given the option to add to my order when they canceled part of it.
Tom Reed
March 17, 2026
Think it's bad being a customer
Think it's bad being a customer? I retired there after 39 years of excemplory service. Even after giving 2 months notice; no one above the store manager even acknowledged me. I do all my shopping at Rural King now.
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