tommy.com Reviews
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Join 296+ users reviewing Tommy Hilfiger. Read verified ratings and real customer experiences on tommy.com before you order.
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3.2 / 5
Average user rating
296
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for tommy.com.
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tommy.com Reviews
Read real experiences from customers of tommy.com.
Brands may not incentivize or pay to hide reviews.
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Pelin Erkoca
March 24, 2026
Bag Arrived Without Strap!
I ordered a bag, but it arrived without the strap. This was a huge mistake and a massive waste of time. How is it possible to sell a bag and then not include its strap? Such carelessness is completely unacceptable. I am very dissatisfied with this service.
Samir hassan
March 21, 2026
Mr Samir hassan
Company care for customers is company care for the puisness
Ollie Hall
March 19, 2026
The website is very accurate and the…
The website is very accurate and the delivery is great although I would advise other buyers to purchase one size up to what they would usually order. The quality is always very good 👍
J Love
March 6, 2026
Great all round experience
The ease of using the site, the continued update of when the watch would arrive.All round excellent experience. Thankyou Tommy Hilfiger.My son has wanted this watch for a while so getting a discount has made it a great opportunity to buy this lovely watch for his 40th birthday.
Christina Frica
February 27, 2026
Worst experience ever
Worst experience ever, will never purchase anything from this place again!! Worst customer service I’ve ever experienced!!
Massoud Dawlat
February 24, 2026
Overall
Overall, a reliable brand for everyday basics and smart casual wear. I would shop here again.
M D
February 12, 2026
Payed for 1-2 Express Delivery
Payed for 1-2 Express Delivery, which took 5 working days to arrive. UPS label says 'Standard Delivery' which is not what I paid for. To add, the box came like it had been ran over by a truck. Lol jokes on you I'm returning in store where I will be demanding a full refund, AVOID.
Paul Balloch
February 10, 2026
The Tommy Hilfiger range for Men &…
The Tommy Hilfiger range for Men & Women is of High quality material used to manufacture the garments to a very High standard of finish,at an affordible price that cannot be beaten,I should know!👍😊😎😁😛🤩👌
Aneta
February 7, 2026
Easy to order, gorgeous garment
Easy to order, free delivery completed within a reasonable timescale, tracker provided, very good communication of every step of the product journey.The product itself is as described, made of high quality materials and fits perfectly. Recommend
Jonathan Caira
February 6, 2026
Nice coat, very poor online experience
Nice coat, really poor online experience. Needed to cancel order straight after (literally) and couldn’t get through to anyone by phone or chat, really frustrating that order was sent, having to return. A real waste of resources and very poor customer service. Order also took a very long time to arrive. Would buy Tommy H again as like the clothes but need to improve your service a lot.
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