ticketsmarter.com Reviews
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3.8 / 5
Average user rating
7788
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for ticketsmarter.com.
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ticketsmarter.com Reviews
Read real experiences from customers of ticketsmarter.com.
Brands may not incentivize or pay to hide reviews.
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Willie T
April 1, 2026
Pretty straight forward process and…
Pretty straight forward process and access.
Sarahi Nuno
April 1, 2026
Why is my ticket not sent to me NOW
Why is my ticket not sent to me NOW. Calling my bank. You have bad reviews.
Sumit Verma
March 31, 2026
Easy and efficient
Easy and efficient
Linda
March 31, 2026
What a fabulous concert
What a fabulous concert ! I would love to see more Christian concerts. Tickets were easy to get and find with the ticket master app. What a wonderful uplifting experience 😊
James Molpus
March 31, 2026
Super easy to navigate
Super easy to navigate, Great prices with Fees included, Tickets were in my MLB App within seconds
Julia Del Rio-Giles
March 30, 2026
The event never happened
The event never happened, and it was rescheduled twice. Did not get an update either time. I found out on my own that the concert was postponed till Jan 2027,with discounted tickets on sale.By that time Barry Manilow could unfortunately be dead!Refund the tickets!!!!
Steve Huff
March 30, 2026
Just kind of easy and chill
Just kind of easy
Charles Deenen
March 30, 2026
Went through capitol one
Went through capitol one. Said it would be 24% odd but wasnt
Marsha Parker
March 30, 2026
It took about 8 mins to order my…
It took about 8 mins to order my tickets and find great seats and reasonable prices what a great experience quick easy wonderful!
L S
March 30, 2026
I would like to share my awful experience with TicketSmartet
I would like to share my awful experience with TicketSmarter. I had never heard of the company but my credit card company had a special offer if I used them. I purchased tickets for a hockey game for me and my son and we drove 3 hours to get to the game. It was an event we were both looking forward to for some time. When we arrived our tickets would not scan. I went to the box office and was told that the tickets were sold to someone else. When I contacted TicketSmarter by phone they told me they mistakenly sold me invalid tickets. They offered me two tickets in worse seats and in two separate sections. I told them that I was there with my minor child and that was not acceptable. Furthermore, I purchased these tickets so we could enjoy the game together. They apologized for the inconvenience and told there was nothing more they could do. Since I had driven 3 hours to get to the game, I felt I had no other option but to buy two tickets together from the box office. Those tickets were substantially more expensive than the original tickets. In order to make things right, TicketSmarter should have paid for the second set of tickets I purchased or at the very least the difference between the two sets of tickets. I had to dispute the original charge with my credit card company. After I had purchased replacement tickets that were substantially higher in price then my original tickets, and 23 minutes after the start of the game, TicketSmarter offered me two tickets together. I had already purchased replacements so this was of no use to me. I would not recommend this company unless you don’t really care about getting valid tickets to an event. They do not provide good customer service and will not stand behind their product.
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