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2.6 / 5
Average user rating
786
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for threadless.com.
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Read real experiences from customers of threadless.com.
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Yvette Chieves
March 9, 2026
The extra soft tshirts are not soft anymore. The company is getting to big and cheap. I won't be buying anymore.
RenOne Lab (renonelab)
January 12, 2026
I usually don't bash companies because things happen. But I can say my last experience was absolutely terrible, and I sell on Threadless. I ordered a complete printed skateboard on Nov 25. It was going to be a Christmas gift. It was delivered on Dec. 15.Great right? Not so much it was just the board not the hardware. Contacted threadless explained and they contacted CCS (the third party who takes care of this for them) and was assured a the hardware would be sent out asap. It made it on Christmas eve. But it was the wrong wheels and trucks. Reached out again but didn't hear back until Dec 30. Holidays right. Customer support said they would let me know asap when the right hardware shipped. I got nothing, so I reached out for an update on the 5th of January and didn't hear back until the 6th. Today is the 12th and i still do not have what i paid for. No matter how you see this one its bad. And customer support just seems to go thru the motions and give the canned "sorry for the mix up".
Michael Gregory
January 1, 2026
I wish I could give these useless incompetent people -10 stars. In what world does it take to 6 weeks to ship a t shirt. But on top of that charge a fortune for shipping. This is an unbelievable scam, don’t trust this company. Run away now.
C T
December 12, 2025
Absolutely useless customer service who refuses to actually do their job and just send pre-written responses. Will be escalating due to the horrendous customer service I’ve received. Package is lost in transit and says the seller never even shipped it; I have a 2-3 week shipping window in writing and all they’ve said is ‘Well, if it doesn’t arrive on time, wait 3 more weeks!’ Unacceptable and will not be waiting to take action with my bank — filing a chargeback will be easy with the screenshots I have and, again, the 2-3 week shipping window I was promised. So unbelievably disappointing as this was a Christmas gift. No wonder the reviews are so horrible - wish I’d read them before ordering and will tell everyone I know to AVOID! From what I have read the quality is awful too. Such a scam. Genuinely appalled.
Juanita
October 11, 2025
Great designs, poor quality prints. I can’t recommend the t-shirts anymore. The quality has declined over the years. The t-shirt material is lower quality, and the prints don’t last nearly as long as they used to. I have older t-shirts where the design has held up very well, vs newer t-shirts where the design is faded/peeling after only a few washings.Customer service is responsive and friendly, and I did have one shirt with a peeling print replaced “on an exception basis.”
Nothanks
September 18, 2025
After placing a large order, only half of my items showed up. Contact to support takes several days and its often unable to help in a timely manner. For example, wrote them to cancel my order before it had shipped but by the time they responded back 2 days later it was already on it's way. Same thing with the order missing items, haven't any response back after two days, still managed to take my money however.**update** I'm still just waiting for a refund from Threadless now, overall this experience has been an entire months waste of time.
Nancy Udell
September 10, 2025
I have been using threadless for so many years and they WERE a wonderful company. However the most recent order that I got from them, four of the shirts have gigantic decals that are so gross. It's super frustrating that there's no phone number or way to talk to anybody. I went back-and-forth with them on email and it is such a waste of time. First they were like "just pick out other shirts and you can keep those." Which seems nice but I was like "how will I know whether or not the shirts I'm picking or decals?" And they just kept denying that the shirts were made with decals they're saying that all the designs are printed onto the shirt which simply isn't true. Finally they were saying oh if these are decals we're gonna have to do a deep dive with one of our printers because none of these shirts are supposed to be decals. And then they were like oh success we're gonna send you the shirts again. Sigh. They sent them again and they are still decals. it's really a bummer because I loved Threadless for so many years. I'm a grandmother and I've been buying threadless shirts for my grandsons since they were little (they are 18 and 15 now). The designs are adorable. But these most recent shirts are just awful. I even bought a shirt for my younger grandson that I had also bought for my older grandson a few years back. The older purchase was printed on the shirt. it was a Where's Waldo sitting in a cross legged position saying "find yourself." so good! Well the new one is a giant decal and it's really gross. I cannot talk to anyone there they customer service is the worst and I guess writing this is my letting go. I want to still order from threadless but this is just ridiculous. I'm so sad.
Aliah Wilkinson
September 9, 2025
Have threadless tees and a hoodie from over a decade ago. The cotton has a lovely feel still. Re-ordered from them recently as really love the artists they show. It was not like it used to be, says 100% cotton, dont think it actually is (doesn't breathe as cotton usually does). Starts to pill after a few washes. For the price and complications had with sizing not really worth it either. A real pity as the art on the tees is amazing.
naglma
September 6, 2025
Their websites are practically non-functional on a desktop.
Something Beautiful
July 29, 2025
Their artist team is a scam,how does all my designs fail for submission and I think their reviews on your submissions is very shady,they are just wasting my time with all their pots of rubbish that they are full of.
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