thoroughbreddiesel.com Reviews
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2.0 / 5
Average user rating
2430
Total reviews
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thoroughbreddiesel.com Reviews
Read real experiences from customers of thoroughbreddiesel.com.
Brands may not incentivize or pay to hide reviews.
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Jesse Riley IV
March 27, 2026
Not all parts shipped
Haven’t received my order yet. Shows that some of it has shipped, but not all of it. Hasn’t been the best experience with them. With $4,500 in parts only $3,400 shipped. Stop the drop shipping and take the stuff off of your site that you don’t have in your warehouse. I ordered all of my stuff from you because I wanted it at the same time. Well that didn’t work so I will be calling to cancel the rest of my order and will never order from thoroughbred diesel again. And I have quite a few more parts I want to order. I hate Amazon and have better experiences with them!
Austin Hankins
March 19, 2026
Horrible!
Horrible!They might be a scam, the only response I can get is automated messages Placed an order from the website. I’m 3 months out still waiting. I have tried to call with no response. I have tried to email with the only response being to contact sales but they won’t answer emails or phone. I ordered a diamond eye exhaust and looking at the manufacturers website the part number there website gave me is incorrect so even if I do get the item it will be wrong
Ryan Gastin
January 17, 2026
Horrible experience
Horrible experience I ordered a cylinder head two weeks ago asked for a shipping update it said it would be here January 15th and it hasn’t showed up looked on priority one to see any updates no updates since the 9th this company is a joke and I will never be ordering anything from them ever again there policy is a complete lie
Brandon Bailey
December 12, 2025
Will never buy or even look to see what…
Will never buy or even look to see what thoroughbred diesel ever has ... The worst customer service.. the worst company I have ever dealt with and will never make that same mistake.3600 on a fleece turbo and all the fleece lines to never even get them. And no answer to were they are ...I got the turbo but can't install it without the rest.you would think you would put All of it in the same box.....I will not even by a lock washer from this company.....
Brett
November 24, 2025
Their mis shipped item on my dime
I ordered a replacement injector kit with tubes, remanufactured injectors, replacement rocker box gasket and integrated injector seal. From their website, the items were all listed as in stock. 5 days later the injector kit shows up. No gaskets. They didn't show up unit a week later. I requested a refund. What floors me, I have to pay to ship their mis-shipped item back to them? I had to get the gaskets locally. If they weren't in stock, I would have never purchased them to begin with.
Mac Susi
November 5, 2025
I placed an order for a WC upper…
I placed an order for a WC upper radiator hose. I entered all my vehicle information using their website. So I picked one of the choices from the first page, not knowing what I actually needed was on the second page. Their marketing web POC needs to update their website and stop customers from ordering the wrong part by accident. I am stuck with a defective part because I had to modify it to drive my vehicle temporarily—no accountability or sympathy. Please stay away from using this site and order your parts directly from the manufacturer they work with.
Daniel Deagen
October 11, 2025
Horrible experience with Thoroughbred Diesel…
My experience with Thoroughbred Diesel has been extremely disappointing and frustrating from start to finish.I placed an order with them on September 4, 2025, and sent an email that same day requesting clarification about the parts before they shipped. That email was never acknowledged or answered, and the order shipped anyway.When I attempted to return the product, I was told I would be charged a 15% restocking fee, even though I had tried to get clarification in advance. After multiple emails and providing proof of my original message, they finally agreed to waive the restocking fee — but I still had to pay return shipping.Since returning the product, I have sent several follow-ups asking about the refund status, and they have stopped responding. Their own representatives confirmed that returns “normally run 3–5 business days to process,” yet weeks have passed with no communication or refund issued.At this point I have had to file a dispute with my credit card company to recover the funds.Based on my experience, I cannot recommend Thoroughbred Diesel. The lack of communication, refusal to acknowledge correspondence, and failure to process a timely refund show a serious lack of accountability and customer service.If you choose to do business with this company, I strongly recommend getting everything in writing before placing an order.#CustomerExperience #BuyerBeware #ThoroughbredDiesel
Luis Castro
May 13, 2025
They sent me a part that I didn't buy
My name is Luis I bought a pressure governor for my Dodge Ram 2500 and they sent me a cover for a diesel pump. No one responded to my emails or messages.To return the package, they sent me a label to return it, but since I live in Panama, they charge me $40 for shipping to Miami, which is where my mailbox is located. My question is, did they make a mistake? Why do I have to assume unnecessary expenses?I repeat, this company does not respond to emails or messages. You are left unprotected in your purchase. No one responds.
Kimberly K
May 9, 2025
I ordered a Blue Ox weight distribution…
I ordered a Blue Ox weight distribution hitch on May 2nd through Amazon. Expected delivery for May 8-12. On May 8th, I check my Amazon order to see if it had been shipped from the 3rd party seller Thoroughbred Diesel. It had not. I called them to find out that they DON'T even have any in stock and they may get one around May 19th. I am so thankful that I followed up and found another hitch elsewhere.
Nicholas Kominski
October 10, 2024
I ordered a sensor from Thoroughbred's…
I ordered a sensor from Thoroughbred's website about two weeks ago, inevitably I had them cancel the order. After a week of waiting patiently I called and asked for an order status due to the fact I had not received any shipping information. After calling I was transferred several times just to get a simple answer. very unorganized for starters. I was informed the part I ordered was going to be drop shipped from the manufacturer, so asked for a shipping status, and was then informed the part is on back order. there was nothing on their website to indicate any of this or stating in or out of stock, or and back-order status. this was extremely frustrating because I was patiently waiting for a sensor for my truck that is needed to even drive my truck, and I could have ordered it from somewhere else and gotten it much quicker and more efficiently. to sum up I will never due business with Thoroughbred diesel, not exactly living up to the name Thorough.
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