thetrainline.com Reviews
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4.2 / 5
Average user rating
141715
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for thetrainline.com.
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thetrainline.com Reviews
Read real experiences from customers of thetrainline.com.
Brands may not incentivize or pay to hide reviews.
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Joyce W
April 1, 2026
Easy to book and easy to keep track of booking
Easy to book and easy to keep track of tickets
Gav Bee
April 1, 2026
On time-fast -decently priced- easy to…
On time-fast -decently priced- easy to book and scan without ticket
Richard Perera
April 1, 2026
Excellent for service and cost
Excellent for service and cost
Lisa M
April 1, 2026
Great service very easy to book
Great service very easy to book. Updates throughout, trains on time and very helpful staff
Kate Fenny
April 1, 2026
As we had to go to Newcastle
As we had to go to Newcastle for a meeting and thinking about petrol prices and parking thought about the trainDelighted with cost and times
traceyvbell
April 1, 2026
Easy to book tickets
Easy to book tickets. Good updated info on train times.Price of travel is high in England compared to other countries.
customer
April 1, 2026
Very easy to do
Very easy to do
Sally Allen
April 1, 2026
Easy to use website
Easy to use website
Kevin Barkley
April 1, 2026
My train was cancelled.
My train was cancelled.
Sue Williams
April 1, 2026
2 trains cancelled and one 45 mins…
2 trains cancelled and one 45 mins later wad a nightmare
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