theteaspot.com Reviews
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4.6 / 5
Average user rating
61
Total reviews
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theteaspot.com Reviews
Read real experiences from customers of theteaspot.com.
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Miranda Eve
April 7, 2026
I absolutely love The Tea Spot!!!
I absolutely love The Tea Spot and I’m so thrilled to have found this site! The teas are exceptional- fresh and well-priced and the customer service is outstanding. I used to order from Teadog.com but had the worst customer service experience imaginable- not once but twice! I now only buy tea from The Tea Spot and I couldn’t be happier to be a loyal customer of this top notch company!
KMac
March 31, 2026
Reviewing the Company, not the tea.
I received a $25 gift card for the Tea Spot. Over the last few months so many things were out of stock, but I finally found some teas to order. There was a pop-up that first time customers received a discount, but when I went to check out it would not accept that promo AND my gift card. Also stated was free shipping over $25. My order was $46.67 and I was charged $5.99 for shipping! Be careful checking out as twice an item "that I might like" was added and I had to go back and delete them. When I did receive the order on March 28, 2026, a card for a discount was included that expires today, March 31, 2026. I haven't tried the tea yet, but I doubt I will be back.
tnelson
February 3, 2026
After a small mixup with the package…
After a small mixup with the package delivery, I got in touch with their support. They were super fast at getting back to me and resolving the issue. They were friendly, fast, and supportive. Would use them again just due to how great their customer service was.
Cheryl DeLuise
January 13, 2026
The absolute best tea I have ever had…
The absolute best tea I have ever had and the customer service is amazing!
liz bouras
January 9, 2026
I don’t remember a time when a company…
I don’t remember a time when a company that was immediately responsive when I had an issue. Once they were made aware of the issue… it was taken care of within 2 days. That’s GREAT customer service!!!And their product is Amazing!!!
SCHNEIDY
December 2, 2025
Stock up for Yourself and Your Friends!
I have been buying tea from The Tea Spot for years. I love that it’s a women-owned business and that part of the proceeds go to charitable causes. The quality and selection of teas offered by The Tea Spot is amazing! My absolute favorites are Winter Solstice (stay frosty on this one and buy whenever you have the chance - it sells out fast for a reason!) and Morning Mojo, but there’s truly something for everyone. The teas are perfect for a little indulgent care of self, but also always make a great gift. I have never given someone one of these teas as a gift and they did not swoon. The flavor of the teas is incredible. Beyond this, the customer service is top notch. I’ve had a few questions over the years that I’ve been purchasing teas from them, and they are quick to respond, kind and always helpful. Their emails are warm and have a personal touch versus the usual form emails. I cannot recommend this business highly enough.
Maria del rosario Botta lissi
November 22, 2025
Very trustfull Service
Very trustfull Service
Happy customer
November 13, 2025
Five Star Customer Service
Talk about amazing customer service! I received my order and an item was mistakenly omitted. I contacted customer service to explain the issue and I received a reply within minutes to apologize and let me know that my product was shipped out immediately along with a free gift of teas(which I am looking forward to trying). I love Tea Spot teas especially Earl of Grey and Lights Out, which I enjoy every evening before bed. Thank you again for the amazing customer service! Happy steeping!
TELVIS BRISCOE
November 9, 2025
I ordered 100 saches of EARL GREY TEA…
I ordered 100 saches of EARL GREY TEA and all the little bags/sachets were open.I had to take all the dry tea leaves out and put it in a glass container because all the sachets were bad. Be MINDFUL: the DATE THAT i ORDERED IT MIGHT BE INCORRECT because I don’t remember but I’ll go to my emails orders
Matt
October 31, 2025
Their tea is top notch..
Their tea is top notch... but more than that, their customer service has been over the top great. When a package arrived damaged, not only did they replace the order quickly, but they included an extra "sorry about that" in the order. Communication was kind, and they are a pleasure to buy from. Highly recommend.
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