theroomplace.com Reviews
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Join 34,221+ users reviewing The RoomPlace. Read verified ratings and real customer experiences on theroomplace.com before you order.
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4.5 / 5
Average user rating
34221
Total reviews
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theroomplace.com Reviews
Read real experiences from customers of theroomplace.com.
Brands may not incentivize or pay to hide reviews.
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Rachael Jones
January 29, 2026
Cleaning protection plan is a scam
Overpriced and low quality is an understatement. And don’t buy their dumb cleaning protection plan. Getting a cleaning claim approved through their 3rd party company is like an act of God. They say you’ll get reimbursed after 5 years if you don’t use it, but it’s for a paltry credit you can only use on furniture purchases with them of $999 or greater.
Linda Hearn
November 30, 2025
Fantastic consultative experience
Fantastic consultative experience! The consultant listened closely, asked insightful questions, and made brilliant recommendations based on his impressive product knowledge.
Adan Hernandez
February 10, 2025
My order number was 0112841556 the…
My order number was 0112841556 the people at this location were very rude and incompetent all I wanted was to see the living room set that I purchased at the Lombard location. I was very disappointed about the service that they provided that I decided to go back to Lombard location and cancel the order and buy a different set.
ALFREDA BURTON
February 4, 2025
THE ROOM PLACE STORE NIS THE WORST…
THE ROOM PLACE STORE NIS THE WORST STORE I'M SO GLAD THIS STORE IS CLOSING THE PEOPLES AREN LYER BAD CUSTOMER SERVICES
Mary Gee
December 31, 2024
Wonderful people that helped
Wonderful people that helped. Love the location in Gurnee Illinois. Very, very sad, they are closing their doors. They have beautiful furniture and more. Wishing them all the best.
Joe
November 15, 2024
Good looking furniture
Good looking furniture. I brought a kitchen table and chairs. Very reasonable priced
ROBIN SMITH
November 14, 2024
Well Satisfied
My Experience With The Room Place The Sales Men Is Very Tentative I Never Left The Room Place Without Unanswered Questions They Go Above And Beyond
LENORE WRIGHT
October 6, 2024
The delivery date keeps changing and no…
The delivery date keeps changing and no one has answers.
Royal
October 1, 2024
My order has been postponed twice!
My order has been postponed twice!! I want my money back
ANDREA W MARSHALL
September 25, 2024
THE MANAGER AND SALESMAN WERE GREAT!
THE MANAGER IS GREAT! He took us around the show room and explained everything about the sales they had going on. He was very knowledgeable and extremely helpful. He also directed us to a salesman who were just as great and made our purchasing experience smooth and wonderful. I love the roomplace I have been shopping here for at least 18 years.
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