thebay.com Reviews
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Join 173+ users reviewing Hudson's Bay. Read verified ratings and real customer experiences on thebay.com before you order.
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1.6 / 5
Average user rating
173
Total reviews
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thebay.com Reviews
Read real experiences from customers of thebay.com.
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Ingrid Lenz
July 1, 2025
So,I went to an advertisement post for…
So,I went to an advertisement post for HUDSON’S BAY ( United States) company,since they are closing All their stores and in Canada,where I am,also. Everything looked so great on upto 85% discounts… I picked out numerous items and then seemingly paid $55.00 plus Canadian dollars and then I went finally to make an account on the site,it will not recognize my password nor send me a code to make a New password at all. Then I went to my bank account to check and there was a note saying I paid that amount to some rip -off company,that Trust plot hasn’t even recorded,called 40.26 Wigvista HONG KONG!! What the hey!!!? No notice in email for even a confirmation of my payment,nor anything about shipping..no info at all. Scammed for Sure! I’ll call my bank to report . Damn.Be Aware!
Shelly RedPanda
June 7, 2025
Sweet nostalgic memories
Always enjoyed shopping here every holiday, Xmas... Both in store and online were great experience. Hudson's bay you will be missed so much. Canada's iconic store!
cory
June 6, 2025
Too expensive and good riddence hudson…
Too expensive and good riddence hudson bay finally closed...👏👏👏👍👍👍❤️❤️❤️
Swita Wafa
May 6, 2025
Gift cards are no longer valid so stupid
This is so stupid that the store is still open for business but not accepting gift cards anymore. I was out of the country and came back last week heard about the store is closing so I went there to use my $100 gift card but unfortunately they said that the gift cards are no longer valid so disappointed
pikko
May 2, 2025
The Hudson's Bay Neo Credit Card
This card was good when it first came out, customer service was great etc. They moved their call centers to a country far away from here I'm not going to say which one but I'm sure you can guess. The minute that happened my card started getting hacked, I had multiple hacks within several weeks of mass attempts to charge hundreds of online purchases. Took me ages to settle it, and shortly after I was issued a new number it was hacked again the same way. I closed the account a year and a half ago but I still get emails from them telling me the charge I'm trying to put through on my closed card is being declined because they're still trying to hack it. These bozos don't close the accounts fully because there's some kind of a racket going there I'm telling you. After this bizarre recent meal charge I got notified about other credit cards in my family were backed trying to get the same charge through. This company should be investigated shut down and jailed. Under no circumstances should you even consider inquiring about this card I wouldn't even click on the web page, I wouldn't say it out loud. You've been warned. Koho is awesome it's insane to use this card
Zoey Pagani
April 20, 2025
Terrible Earrings
I bought earrings for 50 dollars and they broke the second I took them out. Terrible quality for an outrageous price. Never buying from them again.
Kyle James Rees
March 15, 2025
Bought a Dielsel watch for $525 the…
Bought a Dielsel watch for $525 the watch was defective within the first year. Store does not accept returns after 30 days and instead refers you to the manufacturer warranty instead. When approaching the manufacturer was told that that only pay for the return shipping of the product and can not gaurantee repair. Spoke to Hudson bay manager again and was told that they will not cover the additional shipping costs that have occured from the faulty product. There is no point in purchasing from a retailer any longer as this seems to be the new norm, might as well just buy direct from the manufacturer and cut out the middle man completely. will likely save money this way anyways. Would no longer recommend this company for anyone adn has taken a drastic turn from the store that it used to be.
Clark Masson
February 27, 2025
their classic collection of apparel and…
their classic collection of apparel and home goods is pretty impressive! They’ve got a wide range of stylish options that really catch the eye. But,I would love to see them expand their catalog to include more sustainable and eco-friendly choices. It would be awesome if they could offer products that not only look great but are also kind to the planet. 🌍
Nan B
February 14, 2025
I love the Bay
I love the Bay! Great variety of popular brands. Excellent service.
Hilary Johnson
February 11, 2025
Tessa at Fairview Mall provided…
Tessa at Fairview Mall provided amazingly excellent customer service in ladies wear and shoes!!
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