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4.5 / 5
Average user rating
490
Total reviews
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Read real experiences from customers of tagsforhope.com.
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Cindie
March 25, 2026
Over the years I have bought numerous TagsforHope tags and I have never been disappointed. They are made from the best quality and have a lifetime guarantee which the company has came good on more than once, replacing my tags when my dogs have destroyed them playing. I'm forever getting stopped in the street and being asked about them as they look exactly like our drivers licences here in Vic, Australia and everyone loves them. Including me.
Keely Stoesz
March 4, 2026
I am very happy with the new set I got for my puppy!! It’s comfy for him and me! Came in the mail very quickly, I messaged their customer service team and they were very responsive, helpful and friendly! Highly recommended shopping with them!
Donna
February 23, 2026
Such a treat to deal with competent, caring and dedicated staff. I inadvertently sent them on a wildfire goose chase, but they were professional and succinct when yielded nothing. I subsequently ordered and was happy to do so to get such a fine product from an honourable company. Thank You
Sheryl
February 13, 2026
Love tags for hope products. Second time ordering. Beautiful collars and tags and amazing selection. Nice this is a Canadian company. The cute mailer envelope and the personal made for sticker on the wrapping of the collar are such a nice touch!
RMF VEGAS
February 8, 2026
I wanted to surprise my granddaughter and best friend with a tag. Unfortunately I made a address error on both Orders. With only 1 email , my mistake was updated. And I received emails from customer service almost immediately after I informed Tags for Hope of the error. That is awesome customer service and support.
Steven D.
January 30, 2026
The quality in the collars and seatbelts are amazing. I have yet to have a collar that snags, rips or tears. Have been ordering them for two years. Shipping is also pretty quick and there are so many styles to choose from. Love every purchase thus far!
Tatiana Khristonko
January 24, 2026
TagsForHope is more than just a brand with amazing products, it is a company driven by genuine compassion and a deep commitment to animal welfare.As a member of a rescue group, I have seen firsthand how their generosity goes far beyond words. Their continuous support of animal shelters and rescue efforts is nothing short of extraordinary. Not only do they help animals in the USA and Canada, but they also extend their kindness across borders - even to Cuba, where they have been supporting a shelter caring for over 70 animals.In a place where rescuers and animals barely survive due to the overwhelming hardships of economic collapse, TagsForHope provides more than food and supplies - they provide hope, dignity, and the strength to keep going. They care about lives regardless of distance, politics, or circumstances, and that speaks volumes about the values of this company and its owners.On top of their inspiring mission, their products are beautiful, high-quality, and meaningful, making every purchase feel like you are truly part of something bigger.TagsForHope and its owners are true animal lovers in every sense of the word. Supporting them means supporting life, compassion, and real change. I couldn’t recommend them more highly.
Grammar Seraph
January 11, 2026
EXTREMELY POOR CUSTOMER SERVICE!!!!I had a very good experience with Tags for Hope years ago when I ordered a tag for my dog, Reverri, which is why I chose to use them again.Unfortunately, this time the experience has been extremely frustrating.After moving from Arizona to Oregon, I needed to order a new Oregon tag for Reverri. Their website was incredibly difficult to navigate and turned into a rabbit hole of forms and steps that were not intuitive at all. I repeatedly tried to get help, but customer support responses came only about once a week and were very vague. Each reply simply told me to “click a button” that I had already explained — and even shown in screenshots — that I was clicking, with nothing happening.After several days, I finally managed to get the site to work on my own and completed the order. However, when I received the order confirmation email — which arrived immediately after I clicked “Place Order” — I saw that my shipping address was incorrect because my talk-to-text changed “Ash Meadows” to “Ash MEDALS.” Even more concerning, the billing address shown was my old address in Arizona.The confirmation email said that if the information was incorrect, I should click a link to fix it. When I clicked that link, I received an error message that simply said, “Sorry, something went wrong,” and nothing else. I tried multiple times with the same result.I emailed the company again immediately, clearly explaining that the address was wrong and asking for it to be corrected. I received no response — yet the money was taken out of my bank account right away.At this point, the only solution I can think of is sending emails repeatedly just to get someone’s attention, which should never be necessary for a simple address correction.I’m very disappointed, especially since I had a positive experience with this company in the past. This process has been stressful, time-consuming, and unnecessarily difficult, with poor communication and no resolution so far.
Jennifer Schott
January 8, 2026
My story begins shortly before Black Friday. I initially ordered two Christmas collars for my pups and when I placed the order, it said "will ship by 12/2" but 12/2 came and went with no update. I emailed customer service and they apologized for the delay, the sale was a lot more popular than expected. They then expedited both the processing and shipping of my order. We were thrilled with the product so we decided to order 2 more collars and harnesses during their Valentine's Day preorder and then later decided to add on leashes. I reached out to see if I could just add on the leashes to my order, but it wasn't that simple since another payment would be needed. I went ahead and placed a new order, but when the representative I was working with noticed, she not only refunded me the additional shipping fee I paid, but also found a way to combine the orders so that everything will ship together. I love the mission Tags for Hope has and will likely continue purchasing my pet needs from them!
Lorio Oreo
November 17, 2025
So their stuff is expensive but I liked their mission. I ordered my dog, a Martingale collar and tag that matched. When it got here, it was the weirdest Martingale collar I’ve ever seen and it was way too heavy for a schnauzer. I reached out to them telling them I’d like to return it and after a few days they responded. I wrote back and told them that I didn’t want to exchange it for a different collar. I didn’t like their Martingale collars, and a few days went by and today I finally heard from them again. The response, even though I spent almost $60 US they would offer me a $14 credit. That really didn’t make a lot of sense. The other option was to send the tag back and then I would be charged Canadian duty so they again did everything they could to get me to not return the collar. So I wrote them back and told them I really had hoped to like the product I wasn’t trying to get something free from them, the collar just doesn’t work for my dog, and using the Canadian duty as a reason not to return it made no sense since the item was actually not shipped from Canada when I received it. I felt misled by this company, and I will just get rid of the collar and never do business with them again. I’ve never had a single dog company that won’t take an item back for a refund, but clearly they have no interest in making sure their customers are happy. A bit surprised a Canadian company was so bad at customer service but lesson learned.
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