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3.2 / 5

Average user rating

7035

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for tackledirect.com.

Score

3.2

out of 5

Good

7.0K Reviews

5

83%

4

9%

3

3%

2

2%

1

3%

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tackledirect.com Reviews

Read real experiences from customers of tackledirect.com.

Brands may not incentivize or pay to hide reviews.

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K

Kaylee Griffin

April 12, 2026

The style caught my eye

The style caught my eye, but in person it feels more basic than expected. Not bad, just not special.

H

Heywood Jablome

January 15, 2026

Over the holidays I received countless…

Over the holidays I received countless emails from them advertising 20% OFF for Thanksgiving, Black Friday, Christmas and End of Year Sales. But of course there were always exclusions. About 95% of their inventory didn’t qualify for the sales. LOLDuring the last week of December I bought a fishing rod from them. 12/30/25. On 12/31/25 I received the order confirmation email and the USPS Tracking Number. It was sent Priority Mail.On 1/7/26 I clicked on the tracking # link and it said that the post office was still waiting for the package, only the shipping label was created.I emailed TackleDirect and inquired about my order. I was told that this was fairly common procedure from the Post Office and it should update once the package reaches the destination distribution hub. On 1/13/25 I clicked on the link again. The USPS still hasn’t received the package. WTF!!!I guess they didn’t have the rod in stock and had to order it from the manufacturer. Yet it shows as being available for order on their website.Needless to say, I won’t be doing business with this company anymore. I’d rather spend my hard earned money on a legit company.

F

Frederick Jenkins

December 23, 2025

Avoid Star Rods

Ordered two Star Rod Extra Heavy Paraflex conventional rods with limited lifetiem warranties. Both blanks have snapped in half fighting big fish. When I contacted Star Rods/Calcutta there is no response at all. I have filed 3 claims using their online form with not a single response. The customere service numbers for both Star Rods and Calcutta give busy signals. Do yourself a favor and avoid Star Rods. Terrible product that the manufacturer does not stand behind.

D

Damien Foster

December 6, 2025

My experience with TackleDirect was…

My experience with TackleDirect was great. The fishing gear arrived quickly, was exactly as described, and the quality exceeded my expectations. It's a reliable site for all kinds of fishing equipment.

R

Rick Case

June 8, 2025

Always great selection and price

Always great selection and price

D

Donald Baker

April 19, 2025

I placed a order with tackle direct…

I placed a order with tackle direct over a week ago, they got there money from my bank but I never received my stcroix fishing rod , been checking shipment but it still hasn’t been shipped, what a bunch of scammers, I’m getting ahold of the Better Business Bureau, DO Not Order anything from this place they will take your money but you will not receive your item!!

S

Sean O

April 8, 2025

Don't honor giftcards

They do not honor gift cards after 1 year has passed which is illegal under federal law - supposed to be a 5 year minimum. Also their inventory selection is very minimal, probably because their company is failing because they are NJ scumbags...

L

Luke Collins

December 15, 2024

Good advice on choosing the rod I need …

Good advice on choosing the rod I need for how I’m fishing . Nice to talk with someone that fishes too.

C

Clark John

December 7, 2024

Excellent!

Excellent!

T

Tony N.

November 7, 2024

Purchased fishing rod and didn't ship a week later!

I have purchased fishing rod and lures from them for quite amount of years now. I never had a problem before, but on my recent purchase on a fishing rod on 9/30/2024. It's a 180 degree turn from good experience buying to the worst buying experience that I have with them. I purchased a OTI jigging rod on 9/30, the next day email from them stating that my order is shipped out with a tracking number. Then I said to myself, it will be perfect timing because I have a fishing trip plan in Montauk, on the weekend. Because normally shipped a fishing rod from South New Jersey to Brooklyn, NY it only take 2-3days at most. Then Friday 10/4 came along the tracking number information didn't indication anything on delivery! So, I call TackleDirect customer service at 10:09am and I spoke to a customer service representative and he told me that USPS didn't update/delay the tracking information; the final thing that he told was that I should receive my rod by Saturday. Then the weekend have past and no rod delivery. Then I tracking my order again, on USPS website and there no delivery information except stating that "package received, package acceptance, pending". So, I call TackleDirect customer service again 10/7. The customer service representative told me that my shipping order is being effect by the storm in Florida. My response to that is "what does that got to do with delivery from New Jersey to New York?" I told him that we are only one state away! There should be no effects on the delivery. The customer service representative just bull excuse. By 10/10 I still have Not received my order yet. So, I called TackleDirect customer service again to speak to a customer service representative and he was kind of rude towards me asking what happened to my order. He told me that my will get to me soon (9:27am), I told him that I have been hearing for more than a week already. Then I wait till noon and track the package again. Finally, USPS gave me tracking information about my package. USPS stated that they received the package on 10/9 @8:15am. Which means that TackleDirect never really shipped out my order at all and their customer service keeps giving bull sh×××t excuses and lie to me all this time of me waiting for a package that was never shipped out. Attention TackleDirect management team, you could check on my order to the corresponding dates that I call your store and spoke to your customer service representative to verified this matter! I would not recommend you to buy from them!

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