We independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 73+ users reviewing Sylvane. Read verified ratings and real customer experiences on sylvane.com before you order.
Related articles
4.5 / 5
Average user rating
73
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for sylvane.com.
Brands may not incentivize or pay to hide reviews.
Read real experiences from customers of sylvane.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Vanner99
January 11, 2026
Website is organized and straightforward. One pain point is Apple Pay doesn't work with Sylvane. The Apple Pay button is there, and a user can select it, but as it goes through the payment process, It spits out an error and the user has to go through a traditional CC input process. Not a huge deal, but annoying when used to the fast convenience with built-in fraud safety Apple Pay provides. When using Apple Pay, the website never gets to see a user's CC info, so even if their site gets compromised, a user's CC info can't be stolen.
Kseniia Skoriukova
November 18, 2025
I had a terrible experience with this online shop. I placed my order on November 10, and the estimated delivery date was November 14. But on November 14, I didn't receive any notifications about the delivery of my order. When I contacted customer support, I was told that my order would only be shipped on December 8, which means that, taking into account delivery time, the difference between the estimated and actual delivery dates is a whole month. The second problem I encountered was the inability to change the delivery address. Due to the postponement of the delivery to December, I needed to change the delivery address because I could not receive the order at the old address. Customer support informed me that this could only be done by canceling the current order and placing a new one. Canceling the order means that they will cancel the order within 24 hours of my request, and I will receive a refund within 3-5 days after. This means that due to inaccurate delivery date information, I will have to wait more than a week for a refund. To be fair, their website states that it is not possible to change the address after placing an order, but in my case, the necessity to change the address arose due to the store's fault. And the store had no intention of correcting their mistake.
Darla Autrey
September 2, 2025
Fast shipping and lowest price than anyone else
Lisa Briggs
August 31, 2025
The product we ordered never showed up. After researching, apparently it was out of stock. When we ordered the product there was no indication it was out of stock. We never got an email informing us that that it was out of stock or if the product was back ordered. Very poor communication
Bill H
August 27, 2025
Items arrived on time and more importantly they were handled carefully. No damage to the product or the box.
Mary Catalano
August 27, 2025
Ordered 7/30/25, as of 8/27/25 we have not received it.
Quizzically Bemused
August 25, 2025
Their return policy.
Matt Horton
August 22, 2025
Good help and knowledge of a product I have trouble finding any real information about online.
kevin tulipana
August 20, 2025
Great CS! Had an issue with a unit. When the fix initially didn’t solve the problem, they immediately responded with a permanent solution
Adam Alexander
August 15, 2025
Great seller, great prices, fast delivery!
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).