sunberhair.com Reviews
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Join 545+ users reviewing Sunber Hair. Read verified ratings and real customer experiences on sunberhair.com before you order.
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4.2 / 5
Average user rating
545
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for sunberhair.com.
Brands may not incentivize or pay to hide reviews.
sunberhair.com Reviews
Read real experiences from customers of sunberhair.com.
Brands may not incentivize or pay to hide reviews.
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J W
April 3, 2026
Horrible Customer Service
They sent me a damaged wig and refused to refund me after I returned it. Customer service is very unprofessional and they do not show consideration! I will never purchase from them again! I would give zero stars if I could! They even asked can they send the wig back and refused to refund after I filed a claim with my bank!Update 4/4/2026They emailed me that if I remove my negative review they will refund me. Bribery is unacceptable to me and I reported that to BBB and my bank!
angela booker
March 28, 2026
My first time buying a human hair wig
My first time buying a human hair wig. Customer service is awesome. They respond immediately. I purchased a mystery wig and the wig I received was a V part wig. I don't have hair to do V Part wigs. I reached out to customer service, returned the wig, they were great.
Nicole Locks
March 28, 2026
This site falsely advertise
This site falsely advertise. The hair is not human at all after you come it a few times you will need a new wig. If I wanted a mix blend or whatever its I woukdve ordered one.DONT WASTE YOUR TIME
Sheila
March 26, 2026
My experience has been great they have…
My experience has been great they have been reaching out to me making sure I get the problem I had resolved regarding a purchase I made and it wasn’t for me. So I’m getting an exchange and made it very easy. Thank you Sunber.
Jilly
March 26, 2026
Run away from this company
Run away from this company! They’re a pack of scammers. Bought a unit more than two weeks ago. First they sent an invalid tracking number for fedex. I contacted them then they sent a tracking number for some gofo.com and guess what that’s invalid to. I’m just going to dispute the charge with my bank it’s not worth the trouble. I think most of their reviews are fake! Listen to me and do not patronize this company!
De'Jon Anderson
March 26, 2026
Do your research but I wouldn’t order from here
Seller requested that I leave a 5-star review in exchange for a refund. This is misleading and against fair review practices. Buyers should be aware before purchasingOrder # 576484087783200347
Dr Bee
March 25, 2026
One happy camper!
The wig I purchased was EXACTLY as I saw it. It looks amazing. I’ve already referred my daughter. She will be checking out your site. Thank you for making and selling quality products that look GREAT!!!
Masani Saul Blair
March 24, 2026
The efficiency of your customer service…
The efficiency of your customer service abd the great products sold from your company
Ashley Blanch
March 13, 2026
Great experience
Great experience
Steph
March 11, 2026
Quick responses
I spoke with someone called Rosie and from the beginning she was quick with responses, solutions and answered all my questions. Every email I sent within moments I had an answer.Would also highly recommend this site for hair the speedy delivery is exceptiona
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