stauer.com Reviews
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1.7 / 5
Average user rating
154
Total reviews
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stauer.com Reviews
Read real experiences from customers of stauer.com.
Brands may not incentivize or pay to hide reviews.
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LizG
March 25, 2026
Major rip-off. Fraudulent is putting it mildly.
Major rip-off! Fraudulent is putting it mildly. I would also give this company 0 stars if I could. My elderly mom with dementia orders from their catalogs, and I cancel them when I see the outrageous prices. This last time they charged her $29.94 for shipping and insurance for a small phone wristlet. The math on their order details never adds up. They hike up the prices and then throw in random coupons to bring the charges down. One of her orders said all items were in stock, but once she placed the order, the status changed to "on backorder". Do yourself a favor and DO NOT ORDER FROM STAUER.
Randy Bassett
March 25, 2026
ANOTHER Staur watch quit
ANOTHER Staur watch quit. Went to change to Daylight Saving Time on model 58010. Hands went crazy. I'm sure I was doing it right, but went on there website to look up instructions. That model doesn't appear in a search. Not the instructions, not even the watch itself is listed. Third broken Staur watch in 2 years. Never again!
Roger Schulze
March 3, 2026
Beware if you have any elderly dementia relatives
I am really not the person to ever leave reviews. Even if my experience is bad, I prefer to not say anything at all and just take my business elsewhere. Stauer however, has brought my blood to a boil when they quite literally manipulated my poor 86 year old father with dementia out of tens of thousands of dollars before I was able to notice and put a stop to it. He even had a personal sales rep that he could call day and night! Almost 80k later, I was finally able to get the paperwork in order to get a power of attorney and put a stop to all future purchases.The quality is sub-par and the sales tactics are criminal at best. I will be filing a report with the local elderly protection service.
Glynn
February 24, 2026
SHIPPING IS A RIP OFF!
Bought a pair of sunglasses and the charge for shipping was $24.95 for an item that weighed under a 1/4 lb at max. They figure shipping on a percentage of the item cost not the actual cost of sending the item. A TOTAL RIP OFF.
Louis Joseph
January 21, 2026
Stauer is awful they are fraugulant…
Stauer is awful they are fraugulant liars and down right mean I am 12 and trying to use coupons sent with a previous purchase that went fine, but when I went to put it in it made a dumb excuse of why it wouldn't work the n tried a different coupon and added additional money I just want to order something while using my coupons that are apparently no good and expired even though I just got them the same exact day. FRaud that is ALL THAT IT IS!!! JUST GO TO BASS PRO SHOPS OR ACADEMY!!!
mike grasso
January 19, 2026
I wish I could give no stars
I wish I could give no stars. After receiving one of their watches as a gift, the watch stopped working three months later. I was originally told because I didn't purchase the warranty plan, they would not replace it. After talking to a manager they finally replaced the watch. It was about thee weeks later that the new watch stopped working. I sent the watch back for a refund. I have my grandfather's watch from 1944 that works fine and this Stauer won't work for a month.
Michael
January 9, 2026
Stick to the Expensive Brands
Broken in 5 minutes while I don’t know of any of Stauer’s other products besides the multi tool I can confirm that it is unusable unless you wanna waste money on a decoration instead of a working tool.
lee mollet
December 30, 2025
Ordered some thing in stock? never got it.
Ordered some thing in stock?? never got it for X mas ,20 calls later no luck. Person was really ugly to me on the phone cause i camplaned !! Never do bussiness with this company Ever again. They screwed up my chrismas now new years.
customer
December 24, 2025
Will not accept their own coupons
I attempted to place an order after receiving discount coupons in the mail. The coupon plainly states an expiration of 12/31/25. One coupon of $54.75 - no minimum. The second states "we're giving you additional $125 OFF! with your purchase of $200 or more." The rep I can only use one. False advertisement!
Desiree Lucero
December 19, 2025
They hire workers through consulting…
They hire workers through consulting firms in other countries, they pay poorly, they made us sell a $129 membership and paid us only $1 per membership, they set impossible targets for the workers, not even their best managers could not sell a membership to customers, customers can't use their purchased coupons in most catalogs because the company puts a thousand rules in place to prevent them from using them, in addition, 60% of the calls are customer complaints about their poor and terrible quality, what they sell as GOLD is gold stainless steel, the Lusso Amethyst that they gave away "for free" (but you have to pay shipping and also inssurence for pthe package) tarnishes and ruins clothes, like most of the products, Diane is a rude manipulator, she fired workers on a whim and for power within the company, if you join through SOLVO the consulting firm is also terrible, this are people who exploit their workers, they don't give days off unless they are unpaid, two companies shitty people who got together to ruin workers with the worst work experience.
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