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4.4 / 5

Average user rating

11067

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for stacksocial.com.

Score

4.4

out of 5

Great

11.1K Reviews

5

70%

4

14%

3

5%

2

2%

1

9%

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stacksocial.com Reviews

Read real experiences from customers of stacksocial.com.

Brands may not incentivize or pay to hide reviews.

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J

JWohl

April 13, 2026

I typically hate contacting support as…

I typically hate contacting support as you have to wait forever and/or they can’t help you. Not the case with Stack Social’s support. I purchased a software license and was having trouble properly installing it. With a quick email exchange - they were able to quickly resolve the issue AND were so pleasant to work with. Expectations exceeded. 😊

A

A W

April 13, 2026

Problem with upgrading from Windows 11 to Pro

I ran into a problem installing the keys to upgrade from Window 11 to Windows 12 Pro.The StackSocial Team of Experts were very understanding of the problem and came to my rescue.Very happy with the support provided.

R

Royce

April 11, 2026

First purchase with StackSocial where I…

First purchase with StackSocial where I bought the 2024 Office H&B Lifetime License. I needed a little handholding to get it installed and they were great. Then there was a problem with my purchase showing up being I guess I bought it as a Guest. So they walked me thru several tries to get that fixed. Finally got fixed.Highly recommend them!

D

Deanna

April 10, 2026

Wonderful Service!

I ordered a Microsoft product several months ago to load onto a new laptop. I had difficulties getting the product activated. I contacted the company and they quickly responded and tried to walk me through solutions, step-by-step. I couldn't make things work, so they sent me a new activation code. Things are working now. This was great customer service! Their communication was great also! I am so appreciative!

W

Wesley Moore

April 10, 2026

Microsoft Office Code doesn't work.

I had an issue, but the tech support helped me immediately and solved the problem. Thanks!

R

ROBERT

April 9, 2026

Purchased Microsoft Office Professional…

StackSocial refunded my money after they read my TrustPilot review. I can only hope that they also modify the text as recommended in my original review. It needs to be clear that you are purchasing a one time download link to the automatic setup of the product; and, that you are not downloading a complete copy of the purchased software that can be used to reload it if your operating system crashes. I have upgraded this to 4 stars.

C

Chris Kane

April 9, 2026

Significant issues resolved with patience!

I had significant issues with my Windows 11 install and was rather frustrated, but the support team stuck with me and figured out a way for me to get it all figured out. Kudos to Stella and the support team!

H

Hannelore

April 9, 2026

Excellent Customer Servicd

Due to a blip on my part, the rep was able to find my order and send me on my way to being able to take my course.

D

Damiene Arthur

April 8, 2026

Support is phenomenal!

Support is phenomenal. Very quick to reply. Fix issues by clear & concise information & explanation. Friendly & efficient, thank you. Always an extra bonus when support is next level. It makes all the difference!

K

Krisztian

April 8, 2026

Excellent support

Olivia was helping a lot to sort my trouble. 5 star support!

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