sprayground.com Reviews
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Join 128+ users reviewing SPRAYGROUND. Read verified ratings and real customer experiences on sprayground.com before you order.
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2.4 / 5
Average user rating
128
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for sprayground.com.
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sprayground.com Reviews
Read real experiences from customers of sprayground.com.
Brands may not incentivize or pay to hide reviews.
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Daniel Valles
March 3, 2026
Do not buy it
Do not buy it. It has poor quality and material. It does not last kore than 6 months and they will mor recognise the warranty.
rachel Moore
December 5, 2025
Terrible service
I ordered a bundle straight from them and they sent all but one bag and that bag was sold out. Customer service was unhelpful and only offered a store credit to which I don't want any of their stuff at this point.
Candra
November 14, 2025
Dissappointed
The sprayground bag I purchased for my daughter was in terrible condition after a few months. I contacted the company and was told that it was just wear and tear, but my daughter takes care of her items. I only was offered 15% off a new bag but I don't want to take them up on that with the poor quality.
Cvishi
November 3, 2025
SPRAYGROUND's costumer service is phenomenal
So, I purchased my backpack in June, and I use it daily for my tasks. I work a very dynamic job as a digital marketer here in Kosovo, and my job demands that I have my gear with me all the time. But ofc, I had to purchase SPRAYGROUND because I had to look cool too.Through all that wear, tears appeared, which wasn’t the best sight to see considering the pricing.I went to their customer support thinking my email would end up never being opened — happens most of the time with many corporates — but Sakura from support replied to me immediately, and I am very grateful to her that she didn’t use AI to reply to me but actually took her time to address my concern. Thank you, Sakura.I later had to prove my purchase from the retailer here in Kosovo — easy process — and then SPRAYGROUND gave me store credit equal to the cost of the same backpack. Now I am wiser and will get a different material for an everyday backpack and keep my SpongeBob one as a souvenir of how a company that actually cares, and is aware that it’s selling to real people, handles its business.All of this process took less than 2–3 days — unbelievable tbh.Not sure why people are giving 1-star reviews, but we are all different, and this makes us interesting. <3Thanks, Sakura and SPRAYGROUND.Dashni,Leo
Ethan Grall
October 10, 2025
good review
i got very fast customer service and they were very nice and helped solved my problem. the only thing i would’ve liked better is the money back instead of store credit but i’m sure they can’t change that. other than that very great help thank you so much.
Lovushkа
September 19, 2025
These bags aren't worth that much!
These bags aren't worth that much!! I ordered a small bag, and then they charged me taxes I didn't expect. The quality of the bag shocked me; it looked like it came from AliExpress. The threads were sticking out, the braid was crooked! The whole shape of the bag was crooked. It looked cheap!
Isaac Phone
August 31, 2025
Never got the package
I got a notification on 8/29/25 saying my package was delivered but when I went to go look 3 minutes later there was nothing I looked at my cameras I have and it never seen a package at my door steps or mailbox it’s been three days and I still haven’t got a refund for it terrible customer service.
Charleen DeMunn
August 26, 2025
If I could give a negative review
If I could give a negative review, I would. I purchase two backpacks on August 8 when I got a shipping notification on August 9 and my expected delivery date was August 18. I tracked it for 12 days where it sat at the same shipping facility 45 minutes from my home in CA for 4 days. When I called FedEx they were little to no help stating they don’t know why it hasn’t moved. I called Sprayground where I also received little to no help. I called for three days where I finally received a shipping update that my package was backtracked to Indiana where it stayed at that shipping facility since August 21 until today August 26 where the newest update is that it left the carrier facility at 5:30am. Sprayground shipping says 5-9 business days… Its been 17 days since my shipping notification. It is expected to get to me Wednesday, August 27. Reading some of these other reviews, I am anxious to even receive them, hoping they’re not damaged in any way. These were my boys’ school backpacks and waiting 20 days to receive them when the website says HALF that time, is upsetting and unacceptable.
Alissa
August 25, 2025
Disappointing Purchase – Poor Customer Service
I bought a bag for my daughter, and the experience was terrible. The bag arrived with a slit in it, and I sent them pictures as proof. Despite that, they gave me an extremely hard time. The customer service was rude and unhelpful. I won’t be buying from them again. Smh.
Emmit Lor
August 24, 2025
When I order a backpack on January 15…
When I order a backpack on January 15 and it is August and it still has not came scam don’t order from sprayground.
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