sportsmansguide.com Reviews
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1.7 / 5
Average user rating
624
Total reviews
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sportsmansguide.com Reviews
Read real experiences from customers of sportsmansguide.com.
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Daniel Beckwith
March 28, 2026
Lack of assistance.
I came to SG for assistance, with what I think is some bogus charges, on my credit card statement. No assistance; bogus charges came from SG, but SG acted like it wasn't their issue.
Scott Y
March 28, 2026
Sportsman's Guide moved their shipping…
Sportsman's Guide moved their shipping from St. Paul, MN to Indiana. Every single thing I order will take longer now. It sucks.
Brian Olney
March 28, 2026
The communication was not good
The communication was not good. They took my order but then didn't hear anything until I sent a email to find out why it had not shipped 4 days latter. they said it was in possess and would ship soon. Two days latter it shipped but the web page when I tried to track it said that the number was incorrect but you didn't give the number to me so I could track it through FEDEX. Also one of the items was cancelled and didn't find that out until the order was shipped. That was the main item I was looking forward to receiving. You need to be better at letting the customers what is going on so they don't go though what I did. Thanks, Brian
doug stevenson
March 28, 2026
Item received was not as listed
Item received was not as listed. That concern i pointed out is fixed. Nothing was done to make me feel better or fill my wants. Wasted 2 weeks of my fishing season on nothing
Rob
March 26, 2026
Excellent service for order support
I ordered three fuel cans and received one within a few days. Ordering was easy, the price was good, and the can arrived in good condition. When the other two failed to arrive and I received no indication that they had shipped, customer service was very efficient at responding to my inquiry and offered to reship the two that didn't arrive. The issue was annoying but the company was very helpful at correcting the error.
Wendy
March 24, 2026
defective item
I was sent a defective item that is missing important welding spots.
Amy
March 24, 2026
Bought a wood burning stove
Bought a wood burning stove, the handle broke the first day and all of the stripping around the door fell off. Wood doesn't stay burning good because the door won't shut all the way due to the handle and stripping gone. Smoke goes everywhere. Lost everything in our greenhouse and now need to buy a new stove. Very disappointed.
Terry Spruell
March 23, 2026
first time ordering something and do a…
first time ordering something and do a 3 month trial and ordering boot and out of stock you should have told me when i ordered. send me catalog
Richard Repp
March 23, 2026
The website canceled a back ordered…
The website canceled a back ordered item on its own. When I contacted customer service to tell them the error on their part they said I had to back in and re-order. They should have been able to just take care of their problem.
chris s
March 23, 2026
Good gear at decent prices, terrible fulfillment/customer service
Good gear at decent prices. Lots of good sales. The products are all decent quality for the price. Thats where the good ends.The fulfillment process has really fallen off as of late. I currently have an order that is 2 weeks old that hasn't shipped, an order i placed after that one has already arrived, makes zero sense. Sometimes your order will ship within a day or two other times it can take literally weeks before it ships out. Kind of hard to plan when it can take anywhere between 3 days and a month to recieve your order. Do NOT ever order ammo, the last 3 shipments of ammo I ordered was so terribly packed the boxes all broke open with hundreds of rounds rolling around in the big shipping box. Customer service is useless and feeds you a line of whatever you want to hear but clearly has no say so on how the warehouse operates (or doesn't operate).If they can get their warehouse workers back in line this is for sure a 5 star company.
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