spocket.co Reviews
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4.4 / 5
Average user rating
10648
Total reviews
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spocket.co Reviews
Read real experiences from customers of spocket.co.
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Pavlos Evangelou
April 1, 2026
Send them an email canceling my…
Send them an email canceling my subscription. They didn’t cancel and were still charging me 1 year later. When i noticed they said no refund to nobody! So I contacted my bank to stop the charging of the fees. Moneymaking machine…for them. Other solutions are a lot better.
Tati Alex
April 1, 2026
They won't deactivate your card if you leave them
Hello. At this moment, I cannot recommend doing business with this company. For over two months now, I have been contacting customer support in an attempt to stop them from making unauthorized charges to my account. Despite assurances that both my account and my billing profile have been deleted, Spocket continues to attempt to deduct funds from me every 5–7 days. You will receive only scripted responses, and no one will provide you with any actual assistance. All I am asking is for them to completely remove my credit card information from their service. I simply cannot believe that a company is unable to see exactly which account it is charging—or attempting to charge; rather, I believe they simply refuse to escalate my request to the actual technical specialists who have access to their financial systems. Spocket has absolutely no regard for its customers. It is frightening to imagine how they would handle things if an issue were to arise with a product order placed through their website. I intend to prepare a formal pre-litigation claim.
Thu Tuyến
March 31, 2026
I am extremely frustrated with Spocket
I am extremely frustrated with Spocket's deceptive business practices. They charged my card $99 and $2 without any prior notification or renewal reminder. I have not used their service at all, yet they jumped straight to charging my account the moment the trial ended. They rejected and ignored my continued refund request. The worst part? Their platform is designed to trap your billing information. When I tried to remove my credit card to prevent further unauthorized charges, the system blocked me with a constant error: "Unable to delete credit card." It is clear they intentionally make it impossible to opt-out.This is predatory behavior and a total lack of transparency. I demand a full refund and the immediate removal of my personal financial data from their system.
Nedas Balkaitis
March 22, 2026
I had a very bad experience with…
I had a very bad experience with Spocket.I tried to cancel my subscription, but their system does NOT allow me to cancel the plan or remove my card. Instead, they added a “free extension” without my consent and reserved money from my bank account.This feels like a trap. I cannot stop the subscription and they are still trying to charge me.I have contacted support and I am now escalating this with my bank and consumer protection authorities.Be very careful before using this platform.
Nail You-Na
March 20, 2026
SCAMERS! AVOID!
DO YOURSELF A FAVOR AND AVOID THIS COMPANY!!!Do not trust them at all!! They give zero accountability, they only send you spam email and nothing that actually matters. No email confirmations of the trial period, no notifications of the trial ending, subscription renewal is chosen without your consent as the most expensive one that they have. Have contacted the support team many times just to get some braindead AI slop responses. Managed to get through to someone and they said that they will give me a partial refund, said they will do it within 24-48h and still nothing after 3 months!! Raised a dispute through my bank, hope to get a full refund for a service that I haven't used.It's been awhile since I've unsubscribed from their mailing and they still keep sending me spam emails!! Also, they do not have any proper legit company information when you try to search them online.
story tellertwee
March 17, 2026
⚠️ Warning: trial trap
Charged without any notification after free trial.I never used the service, no store connected, no products imported. No renewal notice, no invoice. When I requested a refund immediately via support mail, they refused! On top, they cancelled my account while keeping my money. Never never again!!
SINGSONG
March 17, 2026
Unauthorized charge, no refund, and support ignores you
Spocket automatically charged my account without my consent. I immediately contacted their support team to request a refund, and I have been following up for several weeks.After weeks of waiting, I received a response from Eleanor (Sr. Customer Support) simply stating that they have a "strict no-refund policy" and cannot process my refund. No explanation, no effort to resolve the issue — just a copy-paste response pointing me to their Terms & Conditions.I then sent a follow-up email clearly stating my intent to file a chargeback if the issue was not resolved. It has now been over 2 days with absolutely no response.To summarize my experience:- Charged automatically without clear authorization- Contacted support multiple times over several weeks- Received a generic rejection citing their no-refund policy- Final follow-up email completely ignored- No real effort to help or resolve the issueI am now proceeding with a chargeback through my bank. I would strongly advise anyone considering Spocket to be extremely careful with your payment information. Once they have it, getting your money back is nearly impossible through their support.Save yourself the stress — look elsewhere.
Julie
March 13, 2026
SCAM
SCAM! Misleading and untrustworthy. AVOID.
Jess
March 11, 2026
Terrible company
Terrible company. charged me 130$nzd after trial and couldnt get it refunded. Terrible terrible business model i’d say more of a scam than a business.
Nova
March 9, 2026
Scammers and fraudulents company
Scammers and fraudulents company. They will charge you without giving or providing a service. Also do not make a trial or anything else they will charge you even if you cancel. This are all scams and they don't want to refund, unless you use their services.
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