solutionsstores.com Reviews
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Join 67+ users reviewing Solutions Pest & Lawn. Read verified ratings and real customer experiences on solutionsstores.com before you order.
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1.7 / 5
Average user rating
67
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for solutionsstores.com.
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solutionsstores.com Reviews
Read real experiences from customers of solutionsstores.com.
Brands may not incentivize or pay to hide reviews.
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Murrell Boyland
April 5, 2026
Product ordered on 3/13/26
I ordered a product on 3/13/26 & I never received it so I sent an email 4/4/26 to inquire about the order. I received an email stating that my product was damaged in transit & their hands are tied. Not notifying the customer about the mishap is definitely not good customer service.
George
April 4, 2026
Stay away from this online retailer
Stay away from this online retailer. Their product kept coming up on my search feed for tick tubes. First in the ordering process they do not let you enter a shipping address city,state,zip, they use only the google search which doesn't work for my address.Then when I went to checkout it stated "product has been discontinued" and suggested an alternative product. The alternative product was bed bug spray! I am going to block this site from showing up on my browsers so I don't get fooled again.
Joshua Cordova
April 2, 2026
After being a business customer for…
After being a business customer for over 2 years it's sad to see the customer service drop dramatically and immediately. Had an issue with my product being delivered to the wrong address so I called in to customer service which now is being routed to out of the country and I could barely understand what the lady was saying due to the thick international accent. I can deal with that but the fact I added insurance to my package this time due to shipping issue recent and previously seems the insurance is worthless. After my package already extremely delayed now they tell me I have to wait another 7 days just to hear back after they get in contact with the shipper etc. As a business owner I dont have the luxury of that time to waste and being without product. After spending thousands monthly with them I now have to change providers. Unfortunate for both sides seeing as my business has 50% growth year over year. I will never do business with solutions again and I will find every place to leave my review and I will advise all other owners I network with a out this issue and I know a few that will follow suit with my choice in my next provider. Shame on you as a business!
Chris Anderson
April 2, 2026
Purchase from this Company at Your Own Risk
I purchased a simple 2.5 gallon bottle of herbicide from Solutions Pest & Lawn. I was informed after shipment that the product was damaged during shipping. Simple enough I thought, this should be refunded and a new bottle sent. Unfortunately, this did not occur and I was told by the agent, Grace, there is nothing that could be done. There was zero flexibility on the side of Solutions Pest & Lawn, and surprising in today's competitive environment that the company would choose to be so short-sighted as to dig their heels in over 90 dollars. I strongly encourage other potential customers to avoid this risk, as I have learned and find a more reputable company to provide your business.
Lucas Preletz
March 13, 2026
Spoke with Jared, awesome guy!
Spoke with Jared, he was very helpful, informative, and took his time to research my problem with carpenter bees, and wasps on my cedar siding house. Give me a call back and confirm the product between Dominion XL and silo.My experience was he had my genuine best interest at Heart and wanted to make sure that when I bought a product from that store, it solved the problem I was seeking to remedy.We need more people like Jared!
Ebad Ahmad Shakeeb
March 6, 2026
Misleading and hidden charges
I spent significant time browsing and selecting multiple items on this website, but the prices displayed were misleading. Five items totaling $169.76 ended up costing $223.16 at checkout due to hidden charges. This experience was frustrating and feels unethical.
Rand
February 21, 2026
Damaged shipment - No Support / No New Business
The bait station arrived with a broken snap and Solution Pest & Lawn customer service offered absolutely nothing, no return, no refund, no replacement, no credit, no nothing. Too bad for them I was actually going to buy several more units. It was a very disappointing experience - don't do business with this place.
shawn phillips
February 3, 2026
Horrendous customer service …
I ordered Products and it took months to ship and when it was sent it never showed up, and after calling was essentially told it was sent and delivered so to bad. customer service is jut horrendously bad
Dr. Wu
January 28, 2026
Just a terrible experience.
Ok you’ve seen the bad reviews so be warned. This is Not company to do business with, just search and buy elsewhere. I had a really bad experience with these clowns. The customer service is laughable. You have been warned.
Tom
January 17, 2026
Great company, give them a chance
I had in issue with an item purchased from Solutionsstores in June of 2025. The item had degenerated in the 7 months that I had it and became unusable. I sent a very complete email to them with pictures and asked for a replacement. The response was less than cordial. I then initiated a review of Solutionsstores detailing the inapproiate response. I was contacted the next day and offered an apology for the response and asked if they could make it right by replacing the item, no charge. I have been very please with the customer care given and have received the new replacement. I have been a repeat customer with this company since 2020 and until this minor bump have had excellent service and pricing. Those with complaints should let them work the issue out without getting upset. I think they will try their best to treat their customers great. Tom D. Southwest Ohio
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