solawoodflowers.com Reviews
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1.6 / 5
Average user rating
89
Total reviews
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solawoodflowers.com Reviews
Read real experiences from customers of solawoodflowers.com.
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Tiff
April 13, 2026
Definitely do not recommend
Definitely do not recommend. The majority of flowers were either not cut into petal shapes, making the whole flower look square, or just completely crushed. I ordered them pre-dyed and one of the pinks smelled TERRIBLE, even 5ft away. I contacted them for a return but they refused, said to use baking soda to help with the smell and when I tried to push further with photos of all the damaged flowers they wanted me to give an exact count of every damaged flower and said the way they look is 'normal'.
AA-ron
March 19, 2026
Order was not on time for wedding
Order was not on time for wedding. We knew about 2 weeks in advance that it would not arrive on time and they couldn't do anything about it, couldn't refund our order. They have pretty useless customer service and lots of stupid rigid policies. We were out $900
Laurie Lafreniere Harp
March 18, 2026
Zero stars!
Extremely frustrated and disappointed!! We won’t have the corsages by this weekend’s wedding. 😭Ordered first week of February. Somehow they “lost” the tracking order. Had to resubmit still in February with their PROMISES over and over that these will get to us in time. The order still says being fulfilled and now they won’t even call me back. I have been very nice to them during this process too. Why lie to me and leave no time for making other plans?
Rebekah
March 12, 2026
ABSOLUTE DOGWATER
Absolutely terrible and borderline deceptive practices. We ordered a bouquet, they took over a month to ship, and when it arrived, a lot of the flowers were broken, missing petals, and the wrong color. We tried to fix it and ordered yellow sunflowers (the ones in the bouquet were broken and not colored), which took another month. When they arrived, they were on fact not sunflowers, and smelled worse than a poop sewer water. That was the breaking point with them. We contacted them and they said they won't do anything about it because we didn't reach out within 15 days of getting the orders. Only 15 days and they take months to send them! This is also in the fine print in a drop-down on their website, not when you're ordering, which is a deceptive trade practice. In that same drop down, it says they'll replace broken flowers, which of course they're not doing. Avoid the headache of dealing with them and the headache the smell gives you, and go with a better company for your flowers. This place is dooky!
Sharon T B
March 12, 2026
Satisfaction guarantee is a joke, leadtime unclear & unreliable
Good product & reasonable pricing. But misleading & confusing lead time. Followed by terrible customer service. When ordering corsages & boutonnières for 60 people, I entered the event date (with 34 days lead time). Pkg arrived 4 days after it occurred. They take zero responsibility, would not refund or accept a return, nor any help at all. They should have clearly spelled out their ship-by date when I ordered. We had no flowers for 60 students at a formal event. And no recourse. Only order if you have lots of cushion time and are willing to endure infuriating customer service if anything goes wrong.
Mitra Nasimi
February 23, 2026
Extremely disappointed
I had an extremely disappointing experience. It took approximately one and a half months for my order to be prepared and shipped. In addition, I paid for expedited UPS/FedEx (2–3 day) shipping, yet the package was scheduled to be sent via USPS and was arriving in 10 days. Meaning I am going to receive my orders a few days before the wedding. The long production delay, combined with the failure to use the shipping method I paid for, is unacceptable.Extremely stressed and disappointed. I wish I never ordered from them!Unfortunately, I cannot recommend Sola Wood Flowers based on this experience. If you are prepared to wait several months and do not mind waiting until the last minute, you may proceed; otherwise, I would suggest considering other options.
Keisha Townes
February 12, 2026
Don't Expect Sunflowers to be Yellow!!!
I placed an order in January for the Sunflower Daze bouquet (check it out on their page) and I ordered custom colors for the arrangement. I even paid extra for them to build it for me because I wanted it perfect. Sunflowers were my mother's favorite and since she is no longer with us, it was my way of having a part of her with me. While I did receive my order, my sunflowers were ivory!!! I contacted customer service and was informed that the colors on the website are for demonstration purposes only and that my custom colors were used. I reminded here that I ordered the Sunflower Bouquet and while I customized the remaining flowers in the bouquet, any reasonable person would expect the sunflowers to be yellow...it's the sunflower bouquet. Instead of honoring their policy of "DEDICATED TO SATISFACTION If you're not 100% happy with your purchase, we'll work with you to make it right," she began to argue with me...to the point were I stated that I would just have to dispute it with my bank!!! I then attempted to leave a review on the page just so that future brides will know that #SunflowerDaze does not mean you will get yellow sunflowers...I wish someone had informed me, but customers cannot leave reviews on the page. It appears that the company cherry pick reviews that are only favorable to them!!!! A google search revealed true reviews and I caution every bride to read them before purchasing. The company is not honorable and you will not be satisfied with their customer service. They do not care about the customer; this one of example of many clearly shows.
Kay
February 4, 2026
Not what I ordered/damaged/customer service sucks
Unfortunately, my experience mirrors a lot of others here. I placed an order on December 27th/2025 for a medium bridal bouquet - and had them assemble it for me. In the order form youre given 5 color choices. I chose three of one specific color (black) because I wanted the majority of the bouquet to be black. And then with the remaining 2 choices I added gray and burgundy. Hoping they would basically be accent colors (2/5 of the bouquet). I FINALLY received my order today (February 3rd/2026), opened it up and first thing I noticed was that the 3 colors were all in there in equal numbers. So NOT majority black like i ordered. Second thing I noticed was nearly all the flowers that were closest to the top of the box are damaged. Broken, paint missing etc. Now.. I think with some time and patience I could fix these up good enough that you wouldn't notice. But still, I didnt want more work to do. I also noticed that the extra $10 I paid for the vibrant dye (or whatever they call it) went to waste. They used the same dye i would have gotten had i not paid the extra fee. I sent a text msg to customer support asking about these issues. Their response was to do what I had already explained I did on the initial order (fill 3 color options in with the same color), showing they either didnt read, or didnt understand what i wrote. When I told them I had done that already and got what I got. They then said to just order flowers separately and build it myself. So.. no apology for THEIR screw up. No help with fixing it. No nothing. Just getting told to order more and try again. Not happy about that. Id save your money and go elsewhere. I do have an aside point to anyone still wanting to risk it though... I didn't get what I ordered, they were damaged and customer service sucks. But I have to say, even still, the flowers are very pretty. Ill likely just put them in a vase on my kitchen table. Im just really disappointed that I'm back to square one with my bridal bouquet with the deadline looming. And out nearly $100 (CAD).
lori ward
February 3, 2026
I ordered the free sample because I was looking to buy for a wedding…
I ordered the free sample because I wanted to see the quality before ordering for a wedding. Paid only the shipping, Never received the product but they won't refund me the shipping because they said it shipped. They are aware that I never received the product because on the shipping it shows I never received. If you need them for a wedding, go elsewhere. If I can't get the samples, how will it be for orders?
Mary Anderson
February 1, 2026
Beautiful flowers!
Beautiful flowers! I ordered 200 flowers (random assortment)and stems, 100 of them raw, along with 50 pre-dyed in wheat and another pre-dyed 50 in blue. Also ordered pre-arranged flowers to attach to an arch. They arrived on time, in tact, with the colors as expected. It was very simple to glue to the stems, and they provide easy to follow video instructions on the website. And they will last! Suggest: #1 getting free samples beforehand to ensure the color is what you want #2 researching the website for information #3 when ordering, adding the option to soften the flowers (makes it easier to attach the stems). Very pleased with the outcome and HIGHLY recommend!
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