solawave.co Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 133+ users reviewing Solawave Inc.. Read verified ratings and real customer experiences on solawave.co before you order.
Related articles
4.0 / 5
Average user rating
133
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for solawave.co.
Brands may not incentivize or pay to hide reviews.
solawave.co Reviews
Read real experiences from customers of solawave.co.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Suzanne Beck
March 23, 2026
I read reviews and chose to buy the…
I read reviews and chose to buy the Solarwave original mask . To be fair ,I did not start with a nightly commitment. But I did start to see a slight difference in the tone , texture , lines & health in appearance of my skin . I m always trying new creams. I do facials monthly . And after a lapse in my Solarwave use I started up again and actually was quite pleased with the better appearance ,tone of my skin . This new promo has prompted me to order the new higher LED MASK . I am very very pleased with the help I got in my conversation with Solarwave regarding this new version vs the one I own now . After our chat I bought the new version !! They are so helpful .warm . Informative. Bravo Solarwave !
Cindy Winston
March 3, 2026
My chest/neck led has quit working…
My chest/neck led has quit working after less than 1 year, despite my troubleshooting efforts. I have reached out to the company inquiring about a warranty and they have yet to respond. The amount of money spent on this device should ensure that it lasts longer than a year and customer service should be better.
Pat Quan Schmutzler
January 28, 2026
Good buy, recommend
I purchased the face and eye masks, as well I purchased the wand and gel. Quality products, I have used as suggested and have seen results in approx 30 days. Solawave face and eye masks are a soft product, others are hard plastic which are not comfortable. All products are well made and travel well. Good buy!
Andrea Haughton
January 6, 2026
Zero stars - does not work after only 3 months
Zero stars but it is forcing me to leave one. First, the 2-and-1 is a bit awkward to hold, so was not the best product to start with, but I had a few scars I wanted to soften so I could make it work well enough. Second, the device only lasted <4 months before it stopped working. Initially it would not stay on longer than 5 seconds. Then it would not come on at all. This is fully charged with the correct chargers. I contacted Solawave to notify them of the failed quality control and asked for a refund. They ended up exempting after much hassle and back and forth 60 day refund limitation (instead offering the one year warranty which offers a device replacement - which due to lack of trust in quality, I’m not interested in.) thus, I’ve updated the review as it ended up with a semi favorable outcome.
Lauren Watts
January 6, 2026
Excellent customer service
So few companies have any customer service anymore. Solawave has gone above and beyond to help me with a lost package. Definitely feel confident about the amount of money I spent with them knowing they stand behind their product.
Brittany Conway
January 5, 2026
Their customer support is amazing and…
Their customer support is amazing and so fast! I love my product but had to return one thing and they were on it
Laura ALJURF RAHMOONI
December 27, 2025
I did not use the product because the…
I did not use the product because the instruction manual lists safety contraindications (visible veins/redness) that were not clearly disclosed in the marketing. For health reasons, the device was unsuitable for me.The return process was unnecessarily complicated: the return portal did not work, and it took nearly two weeks to obtain proper return instructions.I advise international customers to read the instruction manual carefully before purchasing.
Astarte
December 9, 2025
Re Solawave Neck and Chest Rejuvenating…
Re Solawave Neck and Chest Rejuvenating MaskThis product has wiring issues and despite the "12 month guarantee" the company would not issue a refund after 5 months when it stopped working. I did not want a replacement as wiring issues could represent a fire hazard. The company's "trouble-shooting" advice made it clear that they were fully aware of the potential faulty wiring and yet continued to sell the product despite it.
Mia Voss
December 1, 2025
I looove my red light therapy mask!
I looove my red light therapy neck & chest mask from Solawave. I bought in in August 2025 specifically for my wedding in early October. It definitely made a difference on my neck! My wedding dress was strapless and showed a lot of skin but I wasn't afraid (which is saying a lot at 60!)Oh and their customer service is GREAT! The cord frayed/split and they are sending me a replacement. Big shout out to Mary, the rep who called me about my replacement order - so very friendly and helpful !
Cynthia Sussman
November 30, 2025
Customer Service failed this time
This time the customer service did NOT follow through. I received the Neck and Chest serum with a broken top. I called to let them aware of it, took a photo as requested. The guy, (Jonathon), said he would replace the serum and send a return label ...but not to send the broken item until i received the new one. It never was sent, I Tried contacting him several times w/no response. I have 4 devices, customer service had always been accommodating.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).