slumbercloud.com Reviews
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1.5 / 5
Average user rating
113
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for slumbercloud.com.
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slumbercloud.com Reviews
Read real experiences from customers of slumbercloud.com.
Brands may not incentivize or pay to hide reviews.
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Sergei Novitsky
February 7, 2025
Extremely disappointing…
We had an extremely disappointing experience with Slumber Cloud. First, they made false claims about the quality of their products - they don't worth the price. Second, and that's the main point - they refunded only one of the two items I returned, insisting that the second item (a duvet cover) was not included in the package. This is unacceptable and dishonest. Avoid this company at all costs!
WorldClassFishingandHunting Webb
December 30, 2023
Slumber Cloud Not Good
The stitching is coming apart and creating threads which entangle your toes, fingers etc. creating an uncomfortable sleep. Material is very soft but Not cooling when sleeping under comforter
Mariah Dee
July 25, 2023
Very expensive with low quality… my…
Very expensive with low quality… my $100 pellow case fell apart. The offered a discount on futer purchase .
Danny Kay
September 2, 2022
Love their products
Love their products! Order was even shipped the same day!
Dan Jacobs
August 31, 2022
Great product - better company
Great product - better company. I had an issue with my order being mis-delivered, and was fearful there was not going to be a happy resolution based on some other Trustpilot reviews. However I am happy to say Kay and the Slumber Cloud team went above and beyond to make the situation right. And now I am sleeping amazing! Thanks
CJHK
August 22, 2022
Does not keep you cool
The Slumber Cloud blanket is just like a light weight comforter quilt, nothing like a blanket. In fact, it 'cools' just like my summer comforter, which doesn't cool at all! I'd rather have my cheaper and more decorative cotton comforter.
Andrew Wojtkowski
August 8, 2022
Slumber Cloud was HORRIBLE compared to the competition.
There's a lot of competition out there for cooling blankets. Slumber Cloud was our first foray, but we actually bought a few competitors products (all in the same $200 price range) to do side-by-side comparison.Slumber Cloud was HORRIBLE compared to the competition. Texture, cooling, filling, weight... it was basically indistinguishable from a $20 comforter from Walmart.Competitors blankets were all fairly similar. JUST Slumber Cloud stuck out as just bad. They only get 2 stars because they did let me return it. Otherwise it would definitely be a 1.
Richard Earing
July 4, 2022
Average at best
Slumber cloud mattress pad is average at best. Not very cooling for the money. It does cool down quickly if you get out of bed but that's not practical. I wouldn't recommend.
philipdestroyer
July 4, 2022
Deceptive reviews on their website, not very cooling products
Hello,Overall, I haven't found their mattress pad to be very cooling at all. I wouldn't recommend it for the huge amount of money that it costs.They also sort all their reviews on their site by rating making it almost impossible to read reviews with a lower than 5 star ratings (you have to scroll through pages of old 5 star reviews before you can see new 1/2/3/4 star reviews).
Ti
January 29, 2022
* Terrible quality, feels like a scam
* Terrible quality sheets/comforter/pillows/mattress pad. * They didn't honor their advertised return policy.This isn't just "I really hoped they'd do wonders for my sleep but they didn't" -- it's more of a "Yikes I opened the package and it was clear that this was just low-grade material" kind of thing.Did some further research and noticed that their team is made up of 1) nobody with any technical expertise or experience and 2) pretty much everybody from marketing and advertising background. My takeaway - feels like a low-grade scam. :/
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