skullcandy.com Reviews
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4.2 / 5
Average user rating
1989
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for skullcandy.com.
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skullcandy.com Reviews
Read real experiences from customers of skullcandy.com.
Brands may not incentivize or pay to hide reviews.
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Aonjulie Johnson
March 9, 2026
The company was great to work with
The company was great to work with. So nice and accommodating and helped me with my issue really quickly. Thank you guys so much <33
Kae Kelley
March 9, 2026
The chat guy was a human and that was…
The chat guy was a human and that was great <3
jeff kwan
March 9, 2026
They offer 2 days express shipping and…
They offer 2 days express shipping and I paid extra for it. They forget to ship out my package and when I messaged them I don’t want the item anymore they said they can’t do anything about refunding it since it past the 14 days return time frame when they’re the one that forgot to ship out my package. Raffy was the representativ and was no help at all.
Oskar Booker
March 6, 2026
incomparable to ANYTHING else available.
I love the style of the headphones, case and all, and although they may be bulky, they’re a great addition to a key ring. And that fit and bass? oh don’t get me STARTED. the fit is so natural and snug, i’ve fallen asleep forgetting i’m wearing them, at least a dozen times. The soundstage on these is better than ANY other headphones on the market. (yes, even airpods) These are closer to wireless IEMS than any other earbuds available. i LOVE the method 360’s.
Mitchell West
March 4, 2026
⭐⭐⭐⭐⭐ Skullcandy Customer Service…
⭐⭐⭐⭐⭐ Skullcandy Customer Service ReviewI just want to give a big thank you to Skullcandy and their customer experience team. I had an issue with a pair of earbuds I purchased, and they handled it quickly and professionally. The support team stayed in communication with me, made the process simple, and even went above and beyond by sending a replacement along with an extra pair as a gesture of appreciation.It’s rare these days to see a company truly stand behind their products and take care of their customers the way Skullcandy did. I use my headphones every day for work and they made sure I wasn’t left hanging.Great products and even better customer service. I’ll definitely continue supporting Skullcandy and recommending them to others.— Mitchell
Amanda
March 3, 2026
I just placed a order and it told me it…
I just placed a order and it told me it has already arrived. I am livid. I need a refund asap or someone needs to contact me. I have been on hold forever and the website is not helpful. It's saying I already received my headphones but I just placed the order
Ian Fo
February 26, 2026
I’m enjoying using my Skullcandy Kilo…
I’m enjoying using my Skullcandy Kilo speakers. They sound great and are easy to use. I wish they would have an option to silence the auto-shutoff. The loud tone can be distracting in certain circumstances, like when I’m trying to sleep.
Jacqueline Parks
February 20, 2026
Horrible Customer Service
Horrible Customer Service. Do NOT waste your money on fast shipping because processing orders will take a week or more. do not expect customer service to do anything to assist you. They blame their system and cannot cancel an order once its placed but they sure can withdraw your money fast as heck. If you withdraw the money then you should be shipping the product out same dayor next day at the very least. A whole week to process an order is OUTRAGEOUS.
David Brackeen
February 19, 2026
I recently purchased the Crusher Evo headphones
I recently purchased the Skullcandy Crusher Evo headphones. I am beyond impressed with the bass quality. They are exactly what I’ve been missing. They sound like a high end car stereo setup with massive subwoofers.
Rachel
February 19, 2026
I would never buy from Skullcandy ever…
I would never buy from Skullcandy ever again! If anything goes wrong you will not get your refund no matter if you return new like my situation. They are holding onto my refund after I sent back the headphones 10 weeks ago. They have given me nothing but a run around and now saying my bank is holding on to my money from a dispute a put in back in December. I sent them proof the investigation was over from a dispute from bank. Customer service will not return emails/calls. I have called atleast 15 times and no resolution. Just want to blame and make ulexcuses til I stop calling which won’t happen til the money is back. They keep money if they can get by. They just keep saying they did a charge back and there is nothing they can do bc my bank is keeping my refund from processing WHICH IS ALL LIES. DO NOT BUY! IM SO TIRED OF THEM (My chargeback/Dispute ended January 16th WITH BANK AND I sent skullcandy proof what my bank sent me that investigation is over and NOW Feb 19th and still NO REFUND. You will Go through HELL To get a refund from them and then now NEW INFO THEY WANT TO THROW AT ME they say 75-120 days for refund. Or in this case, I am out of luck BC THIS WILL NEVER END
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