skims.com Reviews
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Join 7,003+ users reviewing SKIMS. Read verified ratings and real customer experiences on skims.com before you order.
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3.5 / 5
Average user rating
7003
Total reviews
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skims.com Reviews
Read real experiences from customers of skims.com.
Brands may not incentivize or pay to hide reviews.
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Sophie1
April 1, 2026
Good products but customer service needs improvement
Ive bought a lot of these products and like them. On the whole I think they’re well made and well priced. I’ll continue to buy them but I would say they have bad customer service if you have to contact them. One of the many items I bought tore the first time I tried it on (I’ve not had any such other problems). I would have given them 5 stars but when I asked for a replacement they kept repeatedly asking me for photos even though I’d sent two. And then just ignored my emails after that. So I’d say this is poor (I’ve spent certainly over 1k with them in the past two months).
Elena Sofia Dominici
April 1, 2026
Very disappointed with Skims.
Here’s a clear and concise Google review you can post in English:Very disappointed with Skims.I bought a bra in October 2025, and after just a few months of normal use, it started falling apart at the center seam. The issue isn’t wear and tear—it’s poorly constructed, seemingly glued instead of properly stitched, and the adhesive is failing.For a premium-priced product, this is unacceptable. I have bras from other brands that have lasted for years without any issues. Unfortunately, I won’t be buying from Skims again.
Gertrud
March 31, 2026
Skims Misresprents their Clothing - Do not believe the Pictures
The NO SHOW UNLINED BALCONETTE BRA was not see through in online pictures however when I put it on you could see my entire breats through the basically clear mesh. It was final sale so even though they miss represented the bra I am unable to return it.
Kates
March 29, 2026
Customer service is non existent
Customer service is non existent, bobbles all over a £120 pair of pyjamas emailed 100 times and they literally just ignore you or reply asking for all your info you sent in the original email then ignore you again and never reply. The pyjamas look like they are off SHEIN. The nap co is much better quality.
LanaK
March 29, 2026
Refunded and sent new item!
I had a delivery issue, and they refunded me and sent me the item at no charge! Excellent customer service!
Nel A
March 29, 2026
TERRIBLE CUSTOMER SERVICE
TERRIBLE CUSTOMER SERVICE. SKIMS take too long time resolve issues compared to other retailers.It still not resolved l. I never received my parcel, a photo from EVRI shows my parcel was delivered in an unsafe place. There are signs warning need to leave parcels there (in the photo!)and yet they still left it there. I received no email to say parcel was out for delivery. I was at home all day, yet my bell was not rang.
Sabrina
March 27, 2026
Love it
Love it. So comfy and flattering
Carlie
March 26, 2026
Skims Customer Non Service
skims customer service is absolutely terrible. they don’t respond and when they do, never take care of the issue. The staff is dry to the point of rude.
Diane
March 26, 2026
Great Product and Service
Great product. I love my "super suit" lol
Karoli M.
March 25, 2026
Delivery issue solved
I had some issues with delivery they immediately solved them and were very pleasant and nice to communicate with.
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