siriusxm.com Reviews
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1.3 / 5
Average user rating
1026
Total reviews
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siriusxm.com Reviews
Read real experiences from customers of siriusxm.com.
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Joseph Wolfe
April 13, 2026
Impossible to access your own account
I’ve rarely had an experience this frustrating with a paid service.I signed up for a SiriusXM subscription at a promotional rate (about $5/month). Everything seemed fine at first, until I tried to actually log in and use the service.That’s where things completely broke down.First issue: I was never given my full account number. The confirmation email only shows the last four digits, which makes it difficult to verify or manage the account. I contacted support multiple times and no one could provide it.Second issue: login access. SiriusXM can find my account when I enter my email and username, but I still can’t actually log in. It turns into a circular process:Enter name and emailSystem finds my accountClick “Listen Now”Get redirected to a page trying to sell me a subscription I already have (and for 3x what I'm currently paying!)I canceled my service out of frustration, then re-subscribed thinking it would reset things and fix the issue. It didn’t. Same problems all over again.At this point, I’m paying for a service I cannot properly access or manage.This isn’t just a minor glitch. It feels like basic account access is unnecessarily difficult, whether by design or by poor system integration. Either way, it’s unacceptable for a subscription service.I will be filing a complaint with my State Attorney General’s Consumer Protection Division. If others are having similar experiences, I would encourage you to do the same. Companies shouldn’t be allowed to bill customers while making it this hard to access or control their own accounts.Very disappointing experience overall.
N Corbos
April 11, 2026
Is not worth it
Nothing is worth it on their service starting with the customer service and finish with the quality of the radio broadcast.
Andrew Haughton
April 8, 2026
Literally ALMOST impossible to cancel
Literally impossible to cancel, they hide it behind a must-call system or chatbot. Then bombard you with endless ways to try to keep you as a customer, how you can't just change or cancel on the website is insane.Stayed as a customer for our vehicle we barely drive, because they offered 55% off, then after a year they more than doubled it with no email warning, nothing. Then it took endless chatbot interaction with auto-reply offers to keep us subbed while I insisted on cancelling. They ended up getting down to almost 70% off, so anybody looking for cheap SiriusXM, just threaten to cancel. We just dont drive the vehicle that much at all, so didn't make any sense for us to stay, even at $7/mo.Brutal it should not be that hard
Bradley Hogie
April 6, 2026
I would give zero stars if possible
I would give zero stars if possible. I paid the monthly payment on March 11 for service through April 11. I am selling the car end of April and sirriusxm was raising the price on April 12 from $5 to $25 so I cancelled service effective April 12. On April 4 sirriusxm charged my credit card for Another month even though it was paid through April 11. I called and disputed the charge the same day. April 6 they discontinued the service paid for through April 11. Piece of xxxx company.
Lynn Claypoole
April 4, 2026
I love the service but the billing is…
I love the service but the billing is frigging horrendous!! I live on a fixed income, get paid once a month which is extremely difficult and need my payment taken out after a certain day. I have requested this several times and even let the subscription expire until many days after this date, but they take payment whenever and when I dont have funds to cover it. Then it costs me 25.00 over and above the 18.00 charge. This has happened several times and just happened again. Cannot remove credit card info from site - so I just canceled. Not worth the expense or aggravation.
Rochelle Vansickle
April 2, 2026
Cancelled subscription on line march…
Cancelled subscription on line march 3rd due to increase. April 2nd a charge was processed for higher amount. Called and got AI..was told nothing in record for march but did cancel this month. They tried to hard sell twice for lower amounts..from 25.99 to 6.99. If lower price can be offered then it should be, not the higher price. I don’t like being taken advantage of.
Joe Caco
April 1, 2026
I received a 3 month trial from our…
I received a 3 month trial from our Ford dealer for a service issue. Went online and the radio is eligible, but when I entered my email and signed in, it would only call up the radio we do have sirius on, not the one I was trying to activate. So I called, talked to the AI who said it will pass me to a live person, sat on hold for over 15 minutes, hung up. We have sirius on one car and on our others, we do not and will not be adding it to others. Poor service to an existing customer.
A. Bishop
April 1, 2026
Shady Company
I've paid for a 6 month subscription only to have my service cut off twice in a 30 day span of time AFTER paying. I really feel like at this point Sirius is trying to trick me into paying for the same subscription twice. They seem to forget all their customers are paying for a service they can get for free(radio). Also as time goes by their music channels are devoting more & more airtime to TALK not music!!! I think it's time to get rid of this shady company and go back to listening to FREE music as we all did before siriusxm ever existed.
Allan “Al” Head
March 31, 2026
Scam
Scam. They auto renew on a promotional offer, a month before they are supposed to. Charging $33.28 for a monthly subscription that was supposed to be $18.68. When called “support” the guy kept us on the line for 45 minutes, not listening to my wife when she wanted to cancel the subscription. Another clown came on and tried to tell us that we have another active subscription. Never again with Sirius, worst company ever to deal with. No wonder why they have a 1.2 rating on trustpilot.
bruni witt
March 30, 2026
I like channel 73 except for the DJ
I like channel 73 except for the DJ. I pay to not have ads or DJs that are boring and speak too much. If this continues I will cancel my subscription.
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