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4.0 / 5
Average user rating
1129
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for shopremi.com.
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Read real experiences from customers of shopremi.com.
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whisper watch
April 13, 2026
They were nice and patient with me when I needed to re-do my night guard impressions.
Rodney Campbell
April 11, 2026
They took my money £83-00 and did not send me my order. Do buy from this company
Michele Stone
April 10, 2026
I was unable to complete my impressions because of time constraints. I returned my unopened impression kit for a complete refund. Their customer service was very responsive and upon REMI receiving my unopened impression kit, I was given a full refund on a very timely basis. Wonderful company to deal with.
Breann
April 10, 2026
Remi has been great to work with. Before Remi I was struggling with cracking teeth from night clenching. They also helped me with creating new molds after dental work at no additional cost.
Scott Woods
April 9, 2026
Flawless product and service! Worked with the remi team to arrange a perfect impression. They were helpful, patient and meticulous. I have been wearing guards for over 25 years and these are hands down, the best! Perfect fit, long lasting and just amazing.
DeAnne Joiner
April 9, 2026
I love these. They have stopped my jaw pain and clenching is minimal now. I use top and bottoms to begin and now I just switch them out every other night. They last a long time this way.
Amy
April 9, 2026
Comfort was my main priority, and this didn't disappoint. It's slim enough for me to sleep with easily, and I barely notice it after a while. Definitely better than the bulky ones I've tried before
Emily
April 8, 2026
I deal with TMJ issues, and this night guard has helped reduce the strain on my jaw. It doesn’t completely solve everything, but it definitely makes things more comfortable.
Kristi Paz
April 8, 2026
It felt a bit new at first, but now it sits perfectly and doesn’t bother me at all while sleeping.
Thayer Janes
April 8, 2026
I have had an extremely frustrating experience with Remi. I tried to cancel my subscription multiple times through email support, yet they have continued to charge my account without my consent.There is no clear confirmation process, and even after taking the proper steps to cancel, the billing does not stop. Trying to get this resolved has been time-consuming and unproductive, with little accountability from the company.After looking into it further, I found that this is not an isolated issue. There are hundreds if not thousands of other customers reporting the exact same problem, which makes it hard to believe this is accidental.At this point, I’ve had to consider going through my bank just to stop the charges, which should never be necessary for something as simple as canceling a subscription.DO NOT BUY FROM THIS BUSINESS. EVER.
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