shop.resmed.com.au Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 4,611+ users reviewing ResMed. Read verified ratings and real customer experiences on shop.resmed.com.au before you order.
Related articles
3.7 / 5
Average user rating
4611
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for shop.resmed.com.au.
Brands may not incentivize or pay to hide reviews.
shop.resmed.com.au Reviews
Read real experiences from customers of shop.resmed.com.au.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
CustomerTony Cook
March 2, 2026
Very unreliable got on to call centre …
Very unreliable got on to call centre who said would connect me with office I purchased machine from waited for ages then recording said leave message they would call me back never heard from them very poor business customer relations Update they did eventually get back to me late afternoon
Craig Waterson
February 20, 2026
Poor durability & shocking technical support
Poor durability & shocking technical supportProduct (Resmed Airsense 10 Elite) performance is excellent, but durability is poor. Fan motor became very noise after only 30 months of use.Device was purchased from official distributor abroad and I relocated to the UK 18 months ago. When I approached the Resmed UK for help with the faulty device, I was fobbed me off being informed "we are unable to inspect a device purchased outside the UK"After I provided proof that the device was purchased from an authorised reseller I was informed the manufacturers warranty period for the device has expired. I was offered "as a gesture of goodwill", Resmed UK would "arrange an out-of-warranty inspection" at a cost of £75.Resmed UK Tech support took a full 2 weeks to provide a final "offer" - a CPAP device is an essential part of chronic treatment for OSA and snoring.Surely an international "premium" brand (based on on the premium pricing of the device) should provide better customer service. I plan to take my custom elsewhere.
Sally R Munt
February 5, 2026
Poor design, good customer service
Good customer service let down by poorly designed products. ResMed 11 has a breathing tube that isn’t on a spinner so the hose manoeuvrability is very poor. (unlike ResMed 10), why do an “upgrade “ which has less functionality than its predecessor? Similarly, the water tank is smaller and spills constantly, and its metal heat pad is such poor quality metal that the first time you wash it, it scratches everywhere. I’m in a hard water area and the water tank has to be cleaned every night- the tank is full of nooks and crannies where you can’t remove calcium deposits. For the price of installing a decent metal heater pad it must cost around pennies per machine. I’ve tried six different masks, none fit very well. The head straps need an additional cover to fit properly available for £10 on Amazon, but you shouldn’t have to buy them extra for such an expensive machine.The customer service is excellent, the product design team needs to ask the end users what actually works.
Tigsbear
January 18, 2026
Mask scam
I bought a nasal mask ,silicon advertised for $69, right beside was the same mask memory foam ,69 for 3 or 29.for 1,. Nothing indicated the silicon of 69 was one . I have bright this to Resmed attention it is badand misleading advertising ,only to be met with nothing but tun around. Loyal customer of nearly 10 years now I will buy from sites in China ,shame on you Resmed
Graham North
December 16, 2025
Worse mask ever the Resmed N30I
I bought the N30i mask and I’m sorry to say I paid £150 for this terrible mask. It leaks pressure the head gear is useless keeps riding up at the back know matter how tight just a terrible mask. If you don’t want to waste your money avoid.
KEITH
November 7, 2025
I have been trying to lose weight for…
I have been trying to lose weight for awhile, and had a family member recommend ResMed to me and I have lost 34 pounds so far, if ever I have questions or need support that are always there for me. If you’re serious about losing weight this is a good option.
Larry Eddy
November 6, 2025
I have tried other companies and not…
I have tried other companies and not had any luck with them and I have a very hard time understanding what they are saying. ResMed has been very helpful and very informative and easy for me to understand and work with I would very highly recommend them to anyone. Thank you L.E.
Leonard Clark
October 13, 2025
Resmed AirMini
I have two machines. The Resmed 11 is great.I bought an AirMini to travel. When you are out of your Timezone the AirMini does not show the correct hours it has been used at all. I contacted Resmed, and they said that was normal. For a machine designed specifically for travel!!!It did update correctly when I got home, but, if you are staying overseas, the details that doctors need is not correct. This is extremely poor. I would not buy the AirMini if you need to report usage whilst overseas. What a ridiculous oversight.
Customer
September 25, 2025
Confusing Service
I came into the Aspley store with my mom to get a trial machine. One of the staff served us — she mentioned she used to be a nurse, which sounded reassuring, but she insisted the pressure prescribed by Mom’s doctor was too high and set it differently based on her own opinion. She said she’d let the doctor know about the change, but our specialist wasn’t happy with this at all. It’s left us really confused, especially my mom, and it doesn’t feel right that the settings were changed without the doctor’s approval.
Customer
August 9, 2025
My experience over the last couple of…
My experience over the last couple of…My experience over the last couple of months with Angel at the ResMed Aspley QLD store has been very positive. I am extremely grateful to Angel for her caring support, Sleep Apnea and Sleep Apnea machines knowledge as well as great customer service.Angel has assisted with the Purchase of 3 Machines this year and has patiently worked through our issues with Mask Leakage. Angel has reached out to ensure that our Stats have been working out and has continued to help us resolve any issues. Angel is worth her weight in Gold at Resmed Aspley store.Highly recommend Angel. August 2025
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).