shop.cricketmedia.com Reviews
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3.5 / 5
Average user rating
2095
Total reviews
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shop.cricketmedia.com Reviews
Read real experiences from customers of shop.cricketmedia.com.
Brands may not incentivize or pay to hide reviews.
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D.Gates
April 10, 2026
Great product, bad subscription tech
The magazine products are very good! But their subscription technology is awful. Every time a renewal notice comes in email, it's challenging to identify the current subscription and then to switch to an older-audience version. When I call customer svc, they get my info but can't immediately pull up my current subscription without putting the call on hold and then coming back w/ the info. There is no way to view your subscriptions online. Things get charged to my card and I have to call to get refunds. We let one more year go for our grandsons but after this, we'll not be renewing.
RObert Brooks
December 22, 2025
Complete scam
Complete scam. Ordered the magazine for my granddaughter on December 13 as a Christmas present. Also ordered an individual magazine so I would have something to wrap up on Christmas morning. It's three days before Christmas so I checked on the individual magazine. Got a call center in India, of course, and was told it takes 2-3 weeks for an individual magazine to be shipped which is ridiculous as there is mention of this whatsoever on the website. Also read other comments on the sire about not receiving what was ordered and not getting any help from customer service. Particularly galling that they are doing this to parents (grandparents in my case) who are just trying to do something nice for their loved ones. Cancelling my subscription now.
Chris
October 28, 2025
The magazine is good but the auto…
The magazine is good but the auto renewal process they have is INSANE!!They sent me an email that my subscription would automatically renew unless I called them to cancel. No way to do it online or through their website. Can ONLY call them and the wait time was 20 minutes on hold! This should be illegal!
customer
September 26, 2025
Never arrives
I ordered this subscription and a bonus magazine in May of 2025 as a gift and the recipient only got 1 magazine in 5 months. After calling customer service and confirming the correct mailing address and being assured it was being sent about another month went by and still nothing.
Augie
September 18, 2025
Excellent high-quality productions
Cricket magazines are creative, artistic, age-appropriate and very fun. Great products.
Wynne
September 5, 2025
I love Cricket Media
I love Cricket Media! I bought subscriptions for my daughters who are now in their 30's, and now I get to buy them for my granddaughter. All of them love reading, and it's also fun to get mail. Each issue is packed with a lot of fun reading and activities. It's worth every penny.
Susan
September 5, 2025
Gifts of inclusive, interesting reading
Someone gifted my daughter with these magazines from the time she was 2 until she outgrew them. She was always SO EXCITED to get mail with her name on it, and she LOVED the magazines. We were extremely poor at the time. I have gifted a subscription to many children over the years. This subscription is for my own grandchild. He is 14 months and it’s his favorite read until the next one arrives. Thank you for allowing children to have so much joy, and for making your magazines inclusive in every way!!
Rick
August 28, 2025
Scammed
In addition to my subscription, I paid for the "issue for immediate delivery", which was not shipped until one full week later and with a "4-6 weeks delivery" period when it should have been First Class mail at least! I contacted customer service about this, and they did nothing. I grew up with Cricket Mag and was planning to purchase additional subscriptions for my other grandchildren, but won't now.
MMS
August 28, 2025
Over the years
Over the years, it has gotten progressively more difficult to renew on line, resulting in errors in the magazine ordered.
AnnO
August 21, 2025
Great gift!
Great gift and I will renew the subscription! My granddaughter loves it!
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