shefit.com Reviews
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1.3 / 5
Average user rating
3392
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for shefit.com.
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shefit.com Reviews
Read real experiences from customers of shefit.com.
Brands may not incentivize or pay to hide reviews.
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Daisy Dogg
February 25, 2026
Shefit
Shefit - Poor Quality, Misleading Advertising, and Terrible Customer ServiceI am extremely disappointed with both the product and customer service from SHEFIT.For a brand that markets itself as supportive and high-performance, this bra was a huge letdown. The material is surprisingly thin, to the point that nipples show through—completely unacceptable for a sports bra at this price. Their advertising suggests smooth, flattering coverage, which is simply not true. It feels misleading.The fit is also awful. Instead of providing proper support and shaping, the bra pushed my breast tissue into the armpit area despite going for the higher of the two size recommendations provided by Shefit, and creating an awkward, unflattering look. On top of that, the straps dug painfully into my shoulders, making it uncomfortable to wear for more than a short time. A “supportive” sports bra should not cause pain.When I tried to resolve this through customer service, the experience was just as disappointing. Because the bra was a gift and I didn’t have the original order details, they refused to offer any exchange, store credit, or reasonable solution—despite the item being brand new with tags and a current style they are still selling.There was no flexibility, no attempt to help, and no concern for customer satisfaction. Instead, they hid behind rigid policies and technicalities. They wouldn’t even consider something simple like a discount code upon return.Between the misleading marketing, poor fit, visible show-through, painful straps, and unhelpful customer service, this was a complete waste of money.I would not recommend this company to anyone who values comfort, honesty in advertising, or being treated fairly as a customer.
Jayden
December 17, 2025
Lies about PR, very rude…
I had a very unfortunate experience with this brand. I was promised PR for my brother and his fiancés bachelor / bachelorette party. They’re on the autism spectrum and don’t drink so I’m trying to make things very special. After after communicating with an agent for HOURS, I waited weeks and didn’t receive a package. So I reached back out and a woman named Alli told me she’s sorry but that agent was being too generous and I won’t be receiving anything. I fully know that PR is up to the brand and wouldn’t be upset if they hadn’t already promised it to me, if I hadn’t gotten everyone’s sizes and told them about it. I’m just upset that after hours of preparation they couldn’t even send over a lousy shirt to make up for the inconvenience. Definitely not a brand I would support. I may be making a video on my TikTok to review as well.
Liz
December 16, 2025
Product received was not as advertised
Product received was not as advertised. Sizing was way off. Requested a refund for unworn items and was denied claiming hygienic reasons. $115 in the trash. For a company that advertises to curvy girls, why would you sell a product labeled as M that is barely an XS?
Sophia Dalle
September 10, 2025
Unfortunately the ultimate shEfit …
Unfortunately the ultimate shift sports bra arrived with defective zipper . I was unable to move that zipper whethe fit wa s on my body or off laying flat, finally i think went off track struggling with this zipper . i trie d it on within 15 minutes of its receipt and arranged to return it. Their customer service accepted return and only refunded th e pric e of the bra 55.90 shorted me 16.00 for the shipping charges which i do not consider ethical.becaus etc the bra was damaged in the first place. .so please check the fine print . No i will not buy their line again i will not risk it
Clinton & Robyn Brandl
August 13, 2025
Very disappointed in their product
Very disappointed in their product. They advertise for mastectomy bras, they are not. Very uncomfortable do not have the support needed when return because it didn’t work they disregarded my chats and gave a $19 refund. These bras are horrible and their customer service is trash.
Nicole Drezner
May 27, 2025
Have to pay for everything
I had to pay for everything. The one thing I’m so mad about is that you have to be a pro to do day four. So now I have to look up on YouTube/google to find the routine. Do not buy the app if you a lot. 1 STAR
Valerie Griffin
May 8, 2025
Design flaw and horrific customer service
I got the high impact bra and the zipper no matter what I do, taping it, putting badaids on my skin chaffs my skin and makes me bleed. All I get from their customer service automated emails is more questions, requesting me to pose in the bra and send it to them, just run around nonsense. It's an expensive bra that literally makes me bleed after every work out and they just barrage you with questions until you give up and not respond. It's been 6 emails threads back and forth about the same questions. It's a bogus bra with a design flaw they won't admit to and will not help you. Don't buy from this company!
Anna P
April 29, 2025
The Shefit sports bra is a joke
The Shefit sports bra is a joke! I'm sick of these bra companies claiming that bras are made for large breasts and they're not. This bra creates a huge bubble under my shirt where the zipper ends and sticks out and makes it look like a have a third boob. It's uncomfortable and doesn't keep your breasts from bouncing. Don't waste your money, this is a scam company that knows nothing about a woman's body.
Janet M
January 10, 2025
Shefit won’t refund money to unhappy customer
I’ve ordered several high impact bras that were great, I was in between sizes, and sized up, was just right. The low impact bras in the same size are so small I can’t wear. Even though it seems like they have a great return policy, if it’s ordered on something like a Black Friday sale, there are no returns, no exceptions. I feel cheated. It seems others have written reviews on trustpilot about the exact same issue. Shefit has lost a loyal customer. The low impact bras are soo small in comparison with their other bras. I’m out of the money for two. Stay away from sale items! And I was bombarded with emails to lure me to the sale.
Eileen Patterson
January 7, 2025
Read return policy before buying because they do not transparently show final sale!
They do not show that any purchase is final sale unless you search for the return policy, which few people do until AFTER they receive an item and learn it is not acceptable. Their merchandise is junk, frankly. The bras cannot be closed because you'd need 3 hands, 2 to hold it closed in front and 1 to zipper it up, as soon as you release one side to zipper it, it pops open. Plus all their merchandise is short, and some people prefer to have some modesty, particularly when obese.
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