sheetlabels.com Reviews
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Join 1,053+ users reviewing SheetLabels.com. Read verified ratings and real customer experiences on sheetlabels.com before you order.
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1.4 / 5
Average user rating
1053
Total reviews
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sheetlabels.com Reviews
Read real experiences from customers of sheetlabels.com.
Brands may not incentivize or pay to hide reviews.
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Natasha Washabaugh
February 19, 2026
I’ve been a customer for about two years…
I’ve been a customer for about two years, and unfortunately this is the second consecutive order with serious issues. After this experience, I won’t be returning.On a previous order, I approved the artwork based on the proofs provided, which showed correct designs for the labels. I contacted the company only to address a bleed issue. I was informed that correcting the bleed and cutting to full bleed would incur an additional $19 charge, which I declined, explaining that I could trim the labels myself. No other changes were requested or approved.Despite this, the labels I received did not match the approved proofs. Fonts were changed, and more concerning, the floral artwork itself was altered and inconsistently cropped, resulting in imagery that no longer matched my original designs or branding. These were not minor adjustments — they were material changes to the label artwork that were never approved. The approved images in my order history still show the correct designs, making the discrepancy between what was approved and what was delivered especially concerning.When I raised the issue, emails went unanswered. I later called and was given promised timelines that were not honored. My order then sat on hold without communication for extended periods and ultimately took nearly two weeks to complete. Instead of refunding the error, I was issued a store credit, which forced me to reorder with the same vendor in order to recover my money.Importantly, even though the delay and design issues were not my fault, I was still required to pay shipping again on the second order (nearly $9). The company advertises expedited shipping on orders over $50, but because the resolution was issued as a credit rather than a refund, I was excluded from that benefit and bore the shipping cost again despite the original error.On the subsequent order (placed 2/9 for a scheduled collection release on 2/27), artwork corrections were addressed promptly and approved by 2/10 around noon EST. The company advertises a 4 business day production timeline, but the order remained in prepress for days. On the stated ship date (2/17), I was informed that the order had not yet completed printing. Only after repeated follow-up did the order move forward, with shipping initiated afterward.When the labels arrived, there were also visible quality control issues, including uneven cuts, inconsistent alignment within the label area, and irregular framing of the artwork across the sheet. For a brand that depends on visual consistency and retail presentation, this confirmed that the order was rushed through production rather than properly reviewed.I take responsibility for a single sizing correction on the second order, which I addressed immediately by phone and email. However, unauthorized artwork changes, inconsistent output, missed timelines, poor communication, additional costs, and being forced to reorder via credit rather than refund represent a clear pattern rather than isolated mistakes.My business is growing, and I need vendors who respect approvals, communicate clearly, and honor published turnaround times. Unfortunately, this company no longer meets that standard.
GILL NUANZ
January 8, 2026
Ordered the same label for years and they cannot get it right after three tries
We ordered as usual and received the labels ........BUT they were all sliced down the center and removal left half of the label on the page!Called and SL requested and image...WE SENT They then were not putting this on RUSH and we had to plead for labels!Label replacement came and they were NOT the same as we have ALWAYS ordered .....CLEAR was the original not OPAQUE that arrived!!!Called again took another image sent to SL and requested another RUSH!SL is losing its glue? It has so far taken three tries to get what we have ALWAYS ORDERED FOR YEARS!!! So far they have screwed up 400 sheets!
Rachel Keith
December 11, 2025
This company is a joke
This company is a joke. I had a perfectly sized file for the rectangle shaped label I needed and had used with other vendors, but tried to use this company since the costs were less. The colors were totally off, my purple was turned to blue, my green almost a brown, orange to tan, and my tan white. The pixelation was so bad the words are almost unreadable. Customer service was even worse. They tried to say I should have reached out with images that weren't downloadable on the site and pantone colors that you also can't input on the site. And since I ok'd the proofs which looked like the original images not what they sent I should have some how known they wouldn't look right since I didn't send the additional files (that were never requested). So no refund and no making the labels correctly. These lables have been made by other vendors and myself at home with a cheap printer with no issues.
Samantha Donohue
December 4, 2025
I had a very simple order that took almost a month to ship.
I had a very simple order. It took more than 2 weeks for them to get into into production once I approved the proof. It then still did not ship on time. I've been waiting over 3 weeks for a few labels I needed for a project. I should have just gone to a Kinkos.
CAPTAIN KT
August 13, 2025
Orders shipped to wrong address twice
Placed 3 orders. First was the wrong paper type, the second 2 went to the wrong address.
Diane Kim Kim
June 27, 2025
I had a very disappointing experience…
I had a very disappointing experience with their service. I placed an order for $2,500 worth of labels but canceled it before printing because I realized I had submitted the wrong design. Instead of a refund, they issued a $2,500 store credit, which I accepted.Since they advertise free shipping on orders over $50, I expected to still benefit from that promotion. However, they told me I couldn’t use the free shipping code because I was paying with store credit. When I asked if they could simply offer free shipping without a code, they said no.I just don’t understand why they’re making it so difficult to provide basic, reasonable customer service. It feels like they're going out of their way to make things harder for loyal customers.
Damon
May 13, 2025
Brady Hudson is completely incompetent…
Brady Hudson is completely incompetent and horrible at any sort of customer service. Snarky comments and an inability to communicate with a complete coherent sentence. He purposely misprinted the labeled with the wrong color and isn’t even familiar with their own design program on the website. This is a common theme with this company. Find a local printer and save the headache dealing with this company. Brady Hudson the design supervisor is is absolutely worthless. Will on the other, actually knows what he’s doing and is quite pleasant. Negative reviews are popping up all over about sheet labels including on the better business bureau. It’s becoming quite apparent that the company will cost you time and money in the long run.
Mariam Al Qassem
February 24, 2025
I bought the stickers sheet to print…
I bought the stickers sheet to print on, but unfortunately using theirs website is horrible you can’t design your own stickers and print them as you wish home, you have to make the design and buy it from them only if you want a better design , I prefer Avery
Vibin' With Val Winery
January 22, 2025
Quality Labels!!
I used them to make wine labels for my rebranding event. I must say I was very impressed. They were very responsive. I was really under the gun with my deadline and they delivered without a hitch. Communication throughout the entire process was top-notch. The labels came out beautiful. The quality is outstanding and I will definitely order my next batch from them.
Esther B
January 9, 2025
Will order again.
I recently ordered a few labels from this company. I usually use other on demand printers, but did some price comparisons and thought to try sheetlabels for a change. Honestly, I would order from them again. Turn around was a bit longer than I'm used to from other companies but I'm okay with that. I like the price and if it requires a bit better planning on my part, that's fine. The colors came out wonderfully and will make my product look a lot more professional. The quality, I feel, leaves nothing to be desired.
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