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1.3 / 5

Average user rating

1408

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for seamless.com.

Score

1.3

out of 5

Bad

1.4K Reviews

5

45%

4

12%

3

6%

2

6%

1

31%

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seamless.com Reviews

Read real experiences from customers of seamless.com.

Brands may not incentivize or pay to hide reviews.

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M

Marianthi Pasvatis

March 15, 2026

I placed an order through seamless

I placed an order through seamless. The delivery driver was Jianhui. He delivered the food to 10 Avenue instead of 12 Road. How can you mistake that? When I spoke to their customer care member Vanessa she said she couldn’t give me a refund. Very disappointing. With gps in cars and phones today there is NO excuse for delivering food to the wrong address. I am never ordering through Seamless again. Very unprofessional.

E

El

March 9, 2026

Absolutely disgusting company

Absolutely disgusting company. I got banned after making a valid complaint and there was no one to talk to. Took all my money for 15 years and then banned me with NO customer service or explanation. 0/10!!! Also sends old food CONSTANTLY!!!!

S

sam garrison

March 4, 2026

The Seamless app is a joke. Don't use it!

I used Seamless for an order today. Not only did it take an hour to get my food, but I had to go get it, even though I selected "delivery" .

H

Heather Jack

March 2, 2026

Driver dropped off my food on the ground and drove away

That was the most horrible impersonal experience I've ever had an hour late and the driver sends me a picture of a pizza box dropped on the ground somewhere that I have no idea where it was because it wasn't at my house will never use this service again

C

Chelsea

February 28, 2026

Terrible Never Again

Terrible. I ordered through them for the first and last time. Beware the pin number. I noticed my house number was incorrect on my order and contacted their support to update it. After confirming the update the driver later asks me for the pin number. I send the pin number provided to me. Later they say the order was delivered. The order was not anywhere outside my home. I contact support asking for a refund or at least a reorder. They say "No. Because I confirmed with the pin." So dumb. Now i'm out $40 and calling the bank.

T

tina George

February 23, 2026

The windows are beautiful

The windows are beautiful. Well made. The fitters did a fantastic job. The finish is so neat and just a perfect finish. The lads also cleaned up after themselves. Really recomend seamless windows

A

Andrew

February 22, 2026

No show on food

I ordered food. They canceled. No explanation. Refund promised. No food.There are other food delivery apps and I willl be using those in future

K

Kourtney's Plastic Salad Bowl

January 29, 2026

Horrible customer service and arbitrary…

Horrible customer service and arbitrary "refund" amounts. If you press them, they'll increase the amount, so-- what is the truth? Quit wasting your customer's time (and money).

A

Amin Rahman

January 28, 2026

I had an electr iCal problem at home

I had an electr iCal problem at home. One of the switches in the power board was tripping. RACV emergency sent their (Seamless ) electrician. He spent some time and could locate the fault. He suggested that a more thorough investigation was required lasting 5 hours. Received a quote after three days saying that the detailed investigation would cost 865 dollars followed by further recommendation. Called an individual electrician. He looked at the switch board . Checked the switch that was tripping. Found it was faulty. Replaced it. And everything was all right . A new switch cost 65 dollars. He charged a total of 200 dollars.

S

spidermumbai

January 19, 2026

Burned by default gratuity

Didn’t realize til I had already placed my order that I’d been charged a $33 tip for the driver(?!?). Was unable to cancel. Never using them again.

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