sdeer.com Reviews
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3.0 / 5
Average user rating
95
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for sdeer.com.
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sdeer.com Reviews
Read real experiences from customers of sdeer.com.
Brands may not incentivize or pay to hide reviews.
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Mme MAGY Lanah
May 4, 2025
I never received my order
I never received my order, I ordered one dress, one pants and one sweater.The customer service told me: « your package has been delivered. » and nothing else. In fact, the deliverer has let my package outside in the street in front of my door, so what do you think?… I just let you imagine what happened. THE DELIVERER HAS LET MY PACKAGE OUTSIDE, OUTSIDE, IN THE STREET!!! Like hellooooo???! The level of stupidity is too high to be honest. Of course my package has been STOLEN!! What do you think???I will sue the company FOR SURE if they don’t take their responsibility to refund me, because YES, it’s their freakin’ responsibility with whom they deal with for the delivery! Like hello?!! I’m extremely upset and disappointed, don’t ever buy from this company, they’re not professional AT ALL!!
Patti Abbott
May 2, 2025
Bad return policy, rude "customer service"
UPDATE: Their return policy is difficult and you will pay return shipping and still not get a refund. I paid $22 for return shipping and sent them the USPS tracking number after I was approved for the return, and they said they'd issue the refund when they received the items. They received them over 2 weeks ago and no refund. I have emailed several times with tracking proof of delivery date, and they are now refusing to email me back. Some of the clothes are nice and some are not great quality, their sizing is also weird and the size chart means nothing. Not a good return policy and rude "customer service".
Sherrie Orzel
April 29, 2025
The clothing is well made unique and…
The clothing is well made unique and beautiful! Easy to order, items arrived on time and in perfect condition. You will love their customer service!
Z O
April 2, 2025
Was a little bit disappointed by the…
Was a little bit disappointed by the product but I got a partial refund without having to return. Customer service replied right away.
Therese deChamplain-Good
March 18, 2025
Responsiveness to customer
I appreciate the responsiveness to the email inquiries.
Jill Teitelbaum
March 11, 2025
MISLEADING RETURN POLICY
They say you can return within 30 days -- but don't mention (except in the fine print) that you have to pay to send back to CHINA!
Sonja Neraas
February 28, 2025
Got a couple of cute tops!
I had a really good experience. The blue shirt I ordered is unique and of great quality. I also ordered a knit which wasn't quite right for me and SDEER was very helpful by offering a couple of alternatives. They have also given me a 15% discount on my next order which I will definitely use!
E.D.
February 27, 2025
Dress
The dress I ordered arrived beautiful! Followed the size guide on the website but it arrived way too small. I got a 30% refund + 30% coupon on future order upon request and was able to keep the dress. Happy with my experience other than the off the mark size guide
Jill
February 18, 2025
Cute clothes, difficult returns
The clothes are unique and the quality is good, but the returns process is difficult because you have to pay for your own returns. Alternatively, you can take a 30% refund and 30% coupon for another purchase. Neither option is ideal. As noted by others, sizes are quite small.
Luci Crumley
February 12, 2025
Shipping was waaaay too slow that I…
Shipping was waaaay too slow that I almost forgot I had ordered the shirt. I took a chance. The shirt is ok but not enough to wait almost 4 weeks for delivery
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