scufgaming.com Reviews
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3.6 / 5
Average user rating
16731
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for scufgaming.com.
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scufgaming.com Reviews
Read real experiences from customers of scufgaming.com.
Brands may not incentivize or pay to hide reviews.
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Matthew Alexander
March 29, 2026
The automated customer service was easy…
The automated customer service was easy a swift to initiate sending my new controller away for warranty due to a minor malfunction. I received a complete replacement within a couple of weeks with no hassles, as it should be.
Marc
March 28, 2026
Amazing service from griselda
Amazing service from griselda
M. Ibrahim
March 26, 2026
Helpful and resolved my issue quickly.
Helpful and resolved my issue quickly.
DefinitiveToast
March 26, 2026
Agent experience
Scuf Griselda helped me at least determine a rough update on my product I ordered, giving me actual service and respectful, quick on giving me updates.
Stefan
March 26, 2026
Thank you to the Scuf Support worker…
Thank you to the Scuf Support worker Griselda for the quick help
Thomas Wood
March 26, 2026
I had the pleasure of speaking to scuf… sarah
I had the pleasure of speaking to scuf Sarah. I had a issue with my audio on my controller I just bought 2 days ago and came yesterday, I thought I would be waiting a while for a reply or anything to be sorted out but within a hour everything that needed to be sorted was sorted. I have not got 1 bad thing to say about my service here
MJ
March 25, 2026
No help or servicing after your…
No help or servicing after your warranty runs out.
Tom Whittle
March 23, 2026
Very helpful
Very helpful
Joe Trani
March 23, 2026
Nick was able to assist me quickly and…
Nick was able to assist me quickly and set up a replacement dongle shipment.
anthony bradley
March 22, 2026
So I purchased my son a scuff reflex I…
So I purchased my son a scuff reflex I believe in 2023. The battery died before the warranty was out and they sent me a new one. No questions asked. There was another issue with one of the buttons, not functioning after the second one was out of warranty. Because it was very close they allowed me a second replacement. So this time around no surprise to me since I had three controllers for the price of one in 2023. I have stick drift and it’s time I just pony up and buy a new one. I totally understand why this would not be covered at this point in my journey. Love this company will never purchase from anyone else.
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