salomon.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 1,150+ users reviewing Salomon. Read verified ratings and real customer experiences on salomon.com before you order.
Related articles
1.6 / 5
Average user rating
1150
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for salomon.com.
Brands may not incentivize or pay to hide reviews.
salomon.com Reviews
Read real experiences from customers of salomon.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Harriett Smith
April 7, 2026
Love my Salomon trail running shoes “XA…
Love my Salomon trail running shoes “XA PRO 3D” really comfy & good grip
Jhb
April 7, 2026
Poor Product, Terrible Customer Service, Disappointing Resolution
I brought the a pair of Salomon XT Whisper trainers directly from Salomon Website and they were badly sized even after ordering half a size up. My toes were pressed up against the front making them completely uncomfortable and essentially unwearable.I followed there full complaints process and provided everything they asked for including photos and measurements only to be told it was a "fit issue" and not there problem.To make matters worse, they offered a 20% discount as a "gesture of good will" - But this couldn't even be used on the only pair of trainers I was interested in.That made the offer feel completely pointless and honestly a bit of a slap in the face.After spending a lot of money on what I consider a substandard product the customer service i received was dismissive and unhelpful. For a 'premium brand' I expected far better.I will not be buying from Salomon again and would advise others to think twice before spending there money here.
Swee Hia Lim
April 7, 2026
Extremely disappointed with the quality and after‑sales response with Salomon snowboard.
I bought a brand‑new Salomon Sight snowboard, used it for less than a week, and the edges started rusting like it was trying to retire early.Meanwhile:- My other new Head Course snowboard, bought the same day for my spouse → no rust - Our two old Rossignol snowboards (5+ years) → still cleaner than this “premium” one- Same resort, same snow, same storage → only Salomon failedMy authorised retailer shipped back to Salomon to check. Salomon blamed on more ammonium sulphate at the resort due to warmer weather… which is funny, because apparently it only attacks one board in my entire collection. Snow's fault??? Salomon really nailed it — I paid top dollar for a board that rusts faster than the bargain boards I abuse every season.Reading the reviews here in Trustpilot, I had lost faith in Salomon's products.
Mikel
April 6, 2026
Very disappointed with the overall…
Very disappointed with the overall experience. Purchased my trainers to be on Friday 27th of March at 9am. Was hoping they’ll be dispatched on the same day and delivered by Tuesday the latest since I completed the purchase before 11am as well as I paid express delivery £12. On Monday I called customer service to check on the progress as I had not hear anything from Salomon nor from UPS. Customer service had no idea and was unable to provide any detail to where about the order is and when it was going to be dispatched. What a let down! On Wednesday I left to Spain and had to buy trekking shoes at the airport instead. On Thursday 2nd of April I was informed by UPS and Salomon.com my order was ready for collection at a collection point currently seating there as I won’t be able to collect. It took full one week “5 business day” for an order with express delivery to be completed. It is embarrassing and a total ripoff for the brand to charge customers express delivery you can’t honour. Salomon.com will have to do lot more to rectify this appalling experience.
Steph Austin
March 29, 2026
Just a bad fashion brand not an outdoor brand
I'm not a big review writer but I'm so disappointed in this brand. I've bought waterproof trainers and waterproof hiking boots and they've both leaked. I sent all the necessary info they needed for the warranty as it was within the 2 years and they've just ignored me. I get the impression they've given up caring about the people who want to wear them for hiking and only care about those that buy them for fashion. I'll never buy anything from them again. Lesson learnt. I won't be recommending them either.
Sarah
March 25, 2026
Thought a pair of Salomons
Thought a pair of Salomons, after wearing for a few hours there was already a water mark on the front of the foot - for the price you pay this shouldn’t happen. Tried to get a refund but they wouldn’t, I could only get a new pair .. do you really think I’m going to keep the new pair. No
Mr Very Annoyed
March 23, 2026
Change ain’t always good!!!
Been buying Salomon x ultra pioneer gtx shoes for the past few years , being on a budget I was paying more than I normally would for shoes but these were the best , would have carried on buying them too until I bought the X Ultra Pioneer 2’s 5 days ago , these are going in the bin !!! Feel cheap and uncomfortable , nothing like the previous versions , think they are now made with cheaper materials but asking the same price , manufacturing looks like it’s taken a nose dive too , just look at the stitching on the inside , will not be buying Salomon anymore , it’s a shame as they used to be great shoes. Salomon go back to the original spec !!!
Olive Andre
March 23, 2026
Honestly the shoes are poorly made…
Honestly the shoes are poorly made despite the very high price tag … nothing like why it used to be. Bought shoes less than 6 months ago I am not even running or using it for hiking or trail and the sole is already coming off. Bought from Sportsshoes.com in the UK so I am waiting for their answer.
PJ
March 20, 2026
Poor, non existent customer service.
Shoes I purchased have failed well within the warranty period. I have sent all relevant information and photos requested by the customer service team but Salomon are dragging their heels. Terrible customer service and based on this would advise people to shop elsewhere.
Leonidas
March 19, 2026
the returnment of my order was very…
the returnment of my order was very unpleasant
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).