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2.1 / 5

Average user rating

6958

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for rosettastone.com.

Score

2.1

out of 5

Fair

7.0K Reviews

5

51%

4

25%

3

12%

2

5%

1

7%

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rosettastone.com Reviews

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J

Jarod Kernel

April 13, 2026

Purchased a lifetime license in 2018 now it's gone

Purchased a lifetime license in 2018. Completely disappeared and logging in shows options to purchase subscription. I think there should be a class lawsuit for this behaviour.

E

Eliana

March 30, 2026

I have used this app for French and…

I have used this app for French and Hebrew. They worked pretty well but this time around learning Japanese was a complete waste. It is just not effective to teach Japanese. The grammar is too complicated. The words are too complicated… Basically it's a waste of your money and time to use Rosetta Stone. Go with Duolingo or one of the others. This one isn't enough for you.

D

Darla

March 15, 2026

It is not for a lifetime

I purchased a lifetime subscription in 2012. Unfortunately, lifetime does not mean for the rest of my life, it only means until technology changes. So for a more accurate description instead of naming their item lifetime, they should call it temporary till technology advances.

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M K

February 16, 2026

Crap - technical disaster & worst speech/voice recognition ever

More frustrating than learning, especially the pronunciation courses.Total resignation when you have to pronounce "bi" 15 times in a row, pronounce it correctly every time, but it's not recognized. Then you're stuck for 10 minutes on a simple word like "bike."Other problems like sound is missing first 1-2 seconds for EACH first played sentence or CONSTANT switching between mono and stereo with accompanying interruption also makes listening to the lessons to a pain. Both causes that you always need to press the play button and listen to the sentence again and hopefully without interruption.

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Tom

February 1, 2026

I wanted to warn the community about…

I wanted to warn the community about Rosetta Stone’s current business practices regarding their legacy software.I own a $500 permanent license for their language package. This is a standalone software product that requires zero ongoing support or server maintenance from them. However, their activation process uses a "Request Code" system where you must contact them via phone or email to receive a "Response Code" to unlock the software you purchased.When I contacted support to activate my paid software, they explicitly refused to provide the Response Code. Instead, they told me that the only way to use their product now is to sign up for their new web-based subscription model (monthly, annual or "lifetime" paywall).They aren't just "ending support" for old software; they are actively gatekeeping the activation of a product I already own to force an upsell. Effectively, they have remotely "bricked" a $500 purchase to move me onto a recurring payment plan.If you are considering buying Rosetta Stone, be aware that "Lifetime" or "Permanent" doesn't actually mean you will be allowed to use the software once they decide to change their billing model.

S

Someone

January 23, 2026

Don't use if you actually want to learn a language

Absolutely the worst way to learn a language. I'm taking Spanish and it shows pictures that might not even be correct to the word or sentence that they are giving you. The program doesn't give you the meaning or the alternative word(s) in the language you speak and they expect you to know everything just by looking at their photos. They don't teach you what any of the words mean before testing you on what you know. The only reason I know anything that they're saying is because I used a much better learning system before this (Duolingo). I definitely do not recommend for new learners, beginners, or anyone. I suggest using something better than this time wasting program.

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Anna Petrakis

January 5, 2026

Expeditiously dealt with issue

I had an issue where I rejoined after an absence, and wanted my past history deleted so I could start fresh. The only way in which to achieve this was to sign under a new email address, which meant that I needed to cancel my account. Rosetta Stone were expeditious in issuing a refund, thereby allowing me to rejoin. Rosetta is a great way to learn, particularly if you are a visual learner ( and most people are). The pictures translate the words (you are not given a written translation) and this is the best way to learn, as it is how we learn from birth!

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Alex Ortiz

December 29, 2025

I bought Rosetta Stone some years ago…

I bought Rosetta Stone some years ago with the CD disks. Conveniently, they no longer support this, so I have some useless CDs that I payed $250 for! What a scam from Rosetta Stone!!

M

MS

December 29, 2025

Repetitive and incomplete

I found Rosetta Stone to be very repetitive, which can be boring after a while and sometimes the pictures are confusing to select the correct answer. After I finished the French course, I figured out that many basic vocabulary is missing.

T

Teresa

December 29, 2025

Rosetta Stone not worth the cost of Lifelong subscription.

I have been working in Rosetta Stone, Babble and Duolingo for the past 30 days. I have found that, among the three Duolingo has been the best so far. I very much enjoy the repetition and the pace of learning.Rosetta Stone was the worst. Like others, I find no explanation of the grammar very frustrating. On several lessons, I took them over and over and still did not understand what the intent was. Sometimes the pictures were very confusing as to who was talking and how to interpret what was being said. I purchased a life time subscription and now have buyers remorse. I am hoping that once I get better it will be more useful.

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