roku.com Reviews
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1.4 / 5
Average user rating
1097
Total reviews
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roku.com Reviews
Read real experiences from customers of roku.com.
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Beth Blanco
April 4, 2026
Hate ROKU channel!!!
Hate ROKU channel! Very often, I cannot fast forward without getting ads, and then it starts the episode all over again instead of continuing where I left off. No matter what I do, I have to go through the same ads and then it starts all over again. Not to mention the quantity of ads and their length of ads is absolutely the most irritating thing of all. ROKU cannot expect to get any money for their services if they continue in this strain, as Netflix is 10 times better about their ads and they don’t cost any more than ROKU. I can’t wait to get out of that app! I truly hate ROKU and will never go back to it until they fix their ad problem and their rewind problem as well! BB
Joy home
April 3, 2026
Good streaming platform but needs to…
Good streaming platform but needs to improve very well
Richard Fitzpatrick
April 1, 2026
Roku screwed me when I signed up for a…
Roku screwed me when I signed up for a free trial of Fubo. I tried multiple times to cancel and was unable. I will never purchase anything through Roku again.
Anita Alexander
April 1, 2026
I’ve watched Roku Channels For Years…
I’ve watched Roku Channels For Years now and Don’t Know Why I Can’t Get Some Of The Shows I Watch An It Says Unavailable So I Want To No I Watched These Shows For Years
Connie Braun
March 31, 2026
Horrible customer suppotrt
I have had many Roku Brought to hotel can’t connect Ritually 0 customer service to help Absolutely horrible !!! I want a refund
ellen
March 30, 2026
The most horrible customer service
The most horrible EVER! My Roku Floodlight Camera went out on me and all their so called customer service did was give me the run around. Now they are completely ignoring me. They have no intention of honoring their warranty. DO NOT BUY FROM THEM!
Lavern
March 30, 2026
Show more then Housewives of Atlanta
Okay? So I like looking at the housewives, but I don't really like housewives of Atlanta. All the time and I'm noticing that they would be on the television. All this week. Can you please show Orange County housewives as well as the New York housewives? I don't wanna see the Atlanta housewives. The whole week I would really appreciate that
ELIZABETH
March 28, 2026
Don't waste your time with Roku Support!
I purchased a Roku Ultra 4 months ago and it has stopped working correctly. I contacted Roku support and worked with them for 3 hours troubleshooting the issue to no avail. I said I wanted a refund or a new device and the representative actually ended the chat! Stellar customer service!
Hope
March 28, 2026
The service of rokutv needs to be…
The service of rokutv needs to be improved urgently please.
Tammy kipp
March 27, 2026
Do not buy one of these tvs
Do not buy one of these tvs! Buyers beware! It was not explained to me that after some free trial period I was going to get charged all kinds of money to watch free TV that I can watch on any other brand TV without paying. I thought I love this TV now it's just going to sit in a corner. I guess I'll go back to Vizio TVs where I can watch everything for free I can watch the same things on there that Roku offers at no charge. I don't know who they think they are nobody explained that to me when I bought the TV. If I would have known about this I would have never bought it I only found out today when I got a text message from them and I told him where they can shove their TV. You can't trust anybody anymore there's so many hidden deals and bullshit and Lies by all these companies I can't even stand it. I'm just going to have to hook it up to my antenna and watch it
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